Table of Contents Introduction 3 Recruitment and selection 3 Hiring process 4 Trends 4 Training and Development 5 The Training Process 5 Models of Training 6 Systematic Model of Training 6 Transitional Model of Training 7 Instructional System Development Model of Training 8 Variation across Verticals 9 Performance Management 10 Performance management system 10 Differences in goal setting 11 Differences in appraisals 11 Differences in performance feedback 12 Compensation 12 Trends and how they differ across verticals 12 Conclusion 13 Recruitment and selection 13 Training and Development 13 Performance Management 13 Reward and compensation 13
Introduction
Human Resources (HR) department of an organization deals with the human aspect/needs of workers. It provides a broad range of services to its employees such as employee safety, wellness, benefits, employee motivation, communication, administration, organization development. We can broadly classify the HR system into the following:
In this project we have studied how HR practices differ across different verticals of the same organization. Our study focused on the following 4 HR practices and it is based primarily on the interviews that we conducted with the present and ex employees of organizations such as Infosys and TCS.
Recruitment and selection
Hiring process
Hiring process means finding and attracting the applicants for the employer’s current open positions and then screening them as per the job description and job requirements to finally select the right candidate.
It consists of two phases: 1. Recruitment phase, which consist of following steps a. Identifying the possible vacancy b. Drawing job description and job requirements c. Source of the process i.e., on campus, off campus, online, etc d. Processing and notifying targeted applicants 2. Selection, which consists of following steps e.