ScholarsArchive@JWU
MBA Student Scholarship
The Alan Shawn Feinstein Graduate School
5-3-2012
Analysis of the Upscale/Fine Dining Sector in the
Restaurant Industry
Volha Ban
Johnson & Wales University - Providence, vab028@jwu.edu
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Part of the Business Administration, Management, and Operations Commons, Business and
Corporate Communications Commons, Finance and Financial Management Commons, Food and
Beverage Management Commons, and the Marketing Commons
Repository Citation
Ban, Volha, "Analysis of the Upscale/Fine Dining Sector in the Restaurant Industry" (2012). MBA Student Scholarship. Paper 10. http://scholarsarchive.jwu.edu/mba_student/10 This Research Paper is brought to you for free and open access by the The Alan Shawn Feinstein Graduate School at ScholarsArchive@JWU. It has been accepted for inclusion in MBA Student Scholarship by an authorized administrator of ScholarsArchive@JWU. For more information, please contact egearing@jwu.edu. 1
Feinstein Graduate School
Analysis of the Upscale
Upscale/Fine Dining Sector in the Restaurant Industry
An industry Analysis Submitted in Partial Fulfillment of the Requirements for the MBA Degree
Course: MGMT 6800
Instructor, Paul C. Boyd Ph.D.
Faculty Advisor, Martin Sivula, Ph.D.
Volha Ban
May 3, 2012
INDUSTRY ANALYSIS
i
Executive Summary
Upscale segment of the restaurant industry makes up approximately 10% of total U.S. restaurant sales (Trends in Fine Dining, 2011a). Severe impact of the economic downturn on the fine-dining segment demonstrated the 13% decline in customer visits in 2009 what triggered steep decline in sales.
In 2011 industry experienced positive tendency and renewed interest to high-profile steakhouse chains and upscale seafood restaurants. As National Restaurant News stated “…finedining restaurants will remain popular as long as they continue to offer individuality, food
quality
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