Utilities are continually looking to find ways of increasing cash flow within their organizations. There are an existing number of electricity and water utilities in countries such as Malaysia, Oman, Seychelles, Indonesia and Turkey who have moved to systems where not only are the meter readings captured by handheld computers, but bills are also electronically issued on the door step of the customer. This enables the time taken from meter reading to the customer receiving a bill from centrally issued billing of a minimum of 24 hours for efficient billing systems, down to a matter of seconds.
Tenaga Nasional Berhad (TNB) is the world 's largest user of such a computerized system. It is because TNB operate a computerized Customer Information Billing System (CIBS) installed at a cost of US$27.0 million, for the billing of electricity supplied throughout Peninsular Malaysia. They are Malaysia 's biggest private utility company and one of the largest companies on the Kuala Lumpur stock exchange. Privatized in 1990, TNB is a vertically integrated company which generates, transmits and distributes electricity to an ever increasing base of 3.75 million customers. In addition, Malaysia is developing at a rapid rate and to ensure that this growth rate continues, the Malaysian government has put into operation Vision 2020, industrialization programmed to achieve its long term national objectives.
The Central Electricity Board (CEB) was established and came into operation on 1 September 1949. The Board was to become heir to three major projects considered by the Electricity Department following its re-establishment in April 1946 which were the Connaught Bridge Power Station, Cameron Highlands Hydroelectric Project & the development of a National Grid. CEB eventually became the owner of 34 power stations with a generation capacity of 39.88 MW, including a steam power station in Bangsar with a capacity of 26.5 MW, a hydroelectric power
References: Annual Report Tenaga Nasional Berhad – 2005, http://www.tnb.com.my/tnb/inv_annrep2.jsp?Year=2005 . Retrieved by 2010 January 8th. Annual Report Tenaga Nasional Berhad – 2006, http://www.tnb.com.my/tnb/inv_annrep2.jsp?Year=2006 . Retrieved by 2010 January 8th. Annual Report Tenaga Nasional Berhad – 2007, http://www.tnb.com.my/tnb/inv_annrep2.jsp?Year=2007. Retrieved by 2010 January 8th. Annual Report Tenaga Nasional Berhad – 2008, http://www.tnb.com.my/tnb/inv_annrep2.jsp?Year=2008 . Retrieved by 2010 January 8th. Annual Report Tenaga Nasional Berhad – 2009, http://www.tnb.com.my/tnb/inv_annrep2.jsp?Year=2009 . Retrieved by 2010 January 8th. Annual Report Sarawak Energy Berhad – 2008, www.sarawakenergy.com.my/Annual%20Report/SEB%20AR%202008.pdf. Retrieved by 2010 Mac 8th. www.financeyahoo.com. Retrieved by 2010 Mac 14th. http://www.tnb.com.my/tnb/abus_bod.htm. Retrieved by 2010 Mac 14th. http://uk.finance.yahoo.com/q/hp?s=5347.KL. Retrieved by 2010 Mac 15th.