These people chosen were perceived to be rich and have experiences required in the variable under-study thus the experience of the vehicle performance which will subsequently lead to recommendations that the vehicle is no longer suitable to be used in performing ZIMRA functions, hence the vehicle replacement issue.
The researcher considered this sample as adequate by qualitative standards, in which adequacy was at saturation point Strauss and Corbin, (1988). Therefore, these people …show more content…
The study used a questionnaire as the instrument of the research as well as an interview guide. This made it possible to gather a large collection of data from a big population. This method of data collection was also chosen to ensure the answers were objective. It is vital that valid opinions and attitudes were given and surveys are known for not influencing or manipulating answers given.
A questionnaire is a highly structured data collection technique whereby each respondent is asked the same questions, (Taylor, 2005). Surveys are popular as they allow the collection of a large amount of data in a highly economical way (Saunders, 2007). The researcher developed questionnaires for employees that maintain, use or give opinions over the performance of the vehicle leading to its retention or disposal; the questionnaire looked into how the employees felt about the performance of the vehicles in achieving their goals which are ZIMRA targets, ferrying shift workers or patrols.
3.5.1 Questionnaire
The researcher used structured questionnaires in gathering data from the respondents. The questions employed were closed and open-ended. The questionnaires were designed in such a way to reflect the objectives of the …show more content…
Fraser, (2002) points out that the information obtained from questionnaires is free from bias and researcher’s influence and thus accurate and valid data were gathered. Some of the motivations for the use of questionnaires included cost, because it is more affordable and convenient and respondents can complete it at their own time. Furthermore, the fact that the researcher was absent lead to the respondents feeling unrestricted and free to answer honestly and without any pressure. They are also a stable and dependable measure without variation as questionnaires reduce bias or faults which could be caused by the researcher’s