Preview

Analyzing The Ethics Of Workplace Electronic Surveillance

Good Essays
Open Document
Open Document
1190 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Analyzing The Ethics Of Workplace Electronic Surveillance
Ethics of Workplace Electronic Surveillance

1 INTRODUCTION

Video cameras, key loggers, cameras, and firewalls. These are just a few of the types of technology used to monitor employees at work. What are the legal restrictions given to employers? In this paper we will examine ethical arguments from both points of views; the employees, and the employers.
This paper is split between 4 sections. Section 1 is the introduction which explains what this paper is about. Section 2 will describe surveillance measures, and is split between 2 sub sections: early surveillance, and current surveillance. Section 3 will explain the global impact and how different countries record. Section 4 discusses the ethical issues, and section 5 is the conclusion to
…show more content…
You can monitor how long an employee is sitting at their desk. Are the employees in the kitchen most of the day, or do they look like they’re working. You can also use cameras to verify that they are completing their time sheets correctly. Cameras should not be used to try to see the computer screen, so this form of monitoring should not be used to see what the users are doing on their computer, and should just be used to check if an employee is at their desk, and times they enter and leave the office.

2.2 Modern Day Surveillance

Modern day surveillance is much more effective. We use firewall/router logs to track what you do. Network administrators don’t touch your computer anymore to see what you do. That means you can delete your browsing history, but that won’t get rid of the evidence you left on the network routers/firewalls. We will be able to view sites you visited, but not the personal information you entered. This method is used just as a general surveillance, and is much more ethical than a key logger. Note that network administrators may still use a key logger if they are targeting you for further scrutiny.
Phone recording is another method of surveillance that corporations use. Many corporations record phone calls made through their system for “quality assurance purposes”. The recording is used to protect themselves from complaints, and lawsuits. The recordings are also used to monitor employee
…show more content…
Alternatively, in Europe, employers generally have to justify why they need to collect personal data from their employees. Certain data may not be collected at all, and some monitoring activities are prohibited as a matter of law. Chinese employers don’t care much for privacy, and only want results. "The underlying principle is value for money," says Joseph R. Garber, a columnist for Forbes magazine. "If you don't deliver value for money, in some sense, you're lying."

You May Also Find These Documents Helpful

  • Satisfactory Essays

    There are only a few exceptions to the law in regards to a company monitoring their employee’s use of Internet or phone usage while on company time. One of these exceptions is called the “ordinary course of business”, it is stated that under this exception “the employer may monitor employee communications to ensure such legitimate business objectives as assuring quality control”(Nord, G.D., McCubbins, T., Horn Norn, J.; August 2006/Vol. 49, no.8).…

    • 384 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Employees have a reasonable expectation of privacy within the workplace; however there are circumstances when an employer has a legitimate right to monitor, investigate, and review the activities of its employees. The following identifies business practices that may be executed to ensure the integrity of company products and property, workplace safety, and the monitoring of employee productivity.…

    • 1493 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    We have this in modern society today. The Government is basically watching every move we take. Almost everyplace we go has cameras that are watching us whether it’s in your school, work, when you are driving, or when you are out shopping, in stores. If you do one thing wrong the Government can look back and watch those videos just like they watch Winston on the telescreens. It may not be in the bathrooms, or bedrooms but they are everywhere.…

    • 482 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Xcom/285 Privacy Laws

    • 321 Words
    • 2 Pages

    In times like today a company needs to know what is going on within itself. This means that having access to computers, email, mobile devices along with monitoring systems in the work place. Some of my fellow classmates to not agree with some of the practices but per our reading in Workplace Privacy it stays that “Under the “ordinary course of business” exemption, for example, employers may monitor email communications if the employer can show a legitimate business purpose for doing so” (Friedman, Reed, 2007). If employees know that they are being closely watched it decreases the chances of them not working or cheating the company.…

    • 321 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    Ethics are “moral principles that govern behavior” (Oxford). The cornerstone of American democracy is offering inherent rights and freedom, but the term privacy must be evaluated. Recently, America has become a country that has drawn much unwanted attention to its government to due reports of the National Security Agency storing information gathered from people’s phones without letting the public know. Before going any further into research, it should be noted that as an American, there is certainly an inherited bias throughout the paper. This problem with the NSA has unearthed many feelings from the public and also politicians who either support or go against the storage of phone records. Since Edward Snowden released hard facts that the NSA was indeed storing phone records, people seem to either have a big problem with the bulk collection, or no problem at all (5). The NSA claims that colleting phone records is necessary in order to protect the world from possible terrorist threats, but civil libertarians say that because the government is not legally required to destroy the information once it has been collected, it is therefore an invasion of privacy (5). It is clear that in order to keep everyone safe, America not only has the right, but also the full responsibility of gathering intelligence in any way possible…

    • 1343 Words
    • 6 Pages
    Best Essays
  • Good Essays

    Surveillance In 1984

    • 540 Words
    • 3 Pages

    Today, the advancement in surveillance secretly results in control of one’s life by the government and is hard to avoid in modern American society. The government collects phone and internet records from technology and communications companies. They track every phone call, purchases, emails, text messages, internet searches, social media communications, and more. If one wants privacy then it is best said by David Von Drehle that “Privacy is mostly an illusion”. It is a fact that over 85% of computers worldwide are being monitored by government agencies, banks, corporations, and others too.…

    • 540 Words
    • 3 Pages
    Good Essays
  • Good Essays

    The idea of employee rights involves many complex issues. An employee’s right to a workplace free of discrimination and harmful environmental factors is obvious. Yet, other issues surrounding privacy, personal expression, and communication monitoring are not as clear-cut. While employees may feel that they have the right to express their opinions and use business communications while working, not only may they be fooling themselves but they are acting in a way that is unethical. While businesses do not have the right to control employee behaviors outside of the workplace, they do have the right to monitor and control communications and employee actions during paid time. As such, employees have the right to reasonable expectations in terms of communication, yet cannot (within limits) ethically demand a right to privacy, private communication, or personal expression while they are utilizing business property or on business time. Workplace privacy has been a hot issue in the last decade, as more and more workplaces incorporate email and Internet-use into the office environment. Many employees now use email and the Internet daily, not to mention the telephone (Nord, McCubbins, & Nord, 2006). With high volumes of communicatio…

    • 917 Words
    • 4 Pages
    Good Essays
  • Good Essays

    ” by Peter Maass and Megha Rajagopalan, informs that it appears that millions of cellphone users have been swept up in government surveillance on their calls and where they made them from. The surveillance and privacy implications are quite simple. If someone knows exactly where you are, they probably know what you are doing. There is a lot of comparison in 1984 and today’s modern technology in which government can keep watch. However, in 1984, they had helicopters to spy, but can’t go as high as a regular helicopter.…

    • 895 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Cell phone surveillance is mainly used to gain a better understanding about criminals and their motives. As one author puts it, the main advantage of spying on cell phones is “the ability of police officers to carry out undercover surveillance of suspected major criminals… They are using it sparingly to further legitimate investigations” (Wheeler). Secret cell phone surveillance is helpful in tracking down criminals and collecting information for investigative purposes only. In 1984, the government, known as the Party, uses a different form of electronic surveillance but for a similar purpose.…

    • 1484 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Kurlander speaks the truth when he says, “We walk Main Streets and drive thoroughfares that are monitored by cameras and speed passes. We work at computer terminals that allow our bosses to monitor our behavior and work productivity, and we use social media and search engines that can track our usage and establish personality profiles to sell and share.” (Kurlander). Today, technology that analyzes and records our personal preferences becomes increasingly popular. For example, Netflix provides suggestions to its users, and Facebook recommends friends that people have in common. Kurlander brings up, “We now also routinely spy on our families and one another too in our homes, businesses, and elsewhere, simply [by] clandestinely hiding spy cameras or affixing and monitoring GPS [global positioning system] monitors to phones, computers, vehicles or possessions.” (Kurlander). New and advanced security systems allow the owners to view footage from their micro-sized cameras. Today, average people are able to spy on each other because this surveillance technology is not only owned by the government but can also be privately…

    • 1263 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    There is much debate over what employers should and should not be able to do when it comes to monitoring the communications of individuals under their employment. There are those who feel that the rights of the individual are not limited to protection from the Government and employers have limited rights in regards to employee communication. There those that feel that the employer should have very little to no restraint in monitoring those under their employment. Going too far in either the employers or employee position can create an unproductive and unrealistic standard for a working environment. Employers must be able to create and maintain both a productive and safe working environment from their employees. However this does not mean employees should be subject to unreasonable and intrusive monitoring practices by their employer. Communication privacy laws and workplace policies should be carefully crafted to provided balanced protection both the interest of employer and employee.…

    • 735 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Privacy Matters Analysis

    • 849 Words
    • 4 Pages

    As Solove puts it, “privacy, in other words, involves so many things that it is impossible to reduce them all to one simple idea,” which can be found in Solove’s article “Privacy Matters” (Solove 181). What Solove writes about in “Privacy Matters” is essentially why the “I-have-nothing-to-hide” argument is entirely untrue (Solove’s “Privacy Matters”). Everyone has something to hide, it just may not be something bad (Solove’s “Privacy Matters”). As technology becomes more and more sophisticated, the concept of privacy is disappearing. These days, any information, whether it’s what an individual purchases, or what grades they got in high school, can be found. This information can be distorted and misunderstood, which may create a false image…

    • 849 Words
    • 4 Pages
    Good Essays
  • Good Essays

    little brother watching

    • 359 Words
    • 2 Pages

    In “The LittleBrother is Watching You,” Miriam Schulman argues about the ethical issues of monitoring in work place is ethical or is it invading ones privacy. The author talks about a software that came out on the market that tracks employees Internet use. The software tracks the employees Internet use and categorize employees to constructive, unconstructive, or impartial. This Software is called the little brother. Lawfully, employees have little option. The 1986 Electronic Communications Privacy Act forbids unlawful interruption of numerous electronic communications, containing e-mail. Conversely, the act pardons service providers since it supplies, which is generally understood to involve organizations that offer e-mail and Internet access. An employee certainly doesn’t donate all of his or her privacy when entering the agency. So does monitoring become an ethical issue? Schulman argues the case for monitoring which includes electronic communications can pose other dangers for employers besides breached security and lost productivity. Sexual harassment cases also often hinge on allegations of a hostile work environment, which might be evidenced by employees downloading or displaying pornographic material from the Web or sending off-color e-mails. The article states, “We can't make corporations responsible for stopping unacceptable forms of behavior and then deny them the tools needed to keep an eye out for that behavior." Schulman also argues the case against workplace monitoring. Employers can create trust, and then employee behavior "will conform to certain norms, not as a result of being watched, but as a result of the care and respect which are part of the communal fabric." The bottom line is to know your corporate policy. If the organization give you a promise of privacy then that should be respected if not you should find somewhere else to work or do not use employee electronics for personal material.…

    • 359 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Employee monitoring, the largest issue among workplace privacy rights, is a growing concern and will only become bigger with new advances in technology. Electronic monitoring has seen a tremendous growth in the workplace in the past ten years. The National Workrights Institute states, " Prior to 1980, electronic monitoring was virtually unknown. Electronic monitoring was introduced into the workplace in the twentieth century for the use of bathroom breaks and hand eye movements." It is shown that eighty-eight percent of all electronic monitoring systems were installed after 1980.…

    • 575 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    High Tech Surveillance

    • 3994 Words
    • 16 Pages

    Abstract This paper presents a conceptual discussion on the growing management practice of introducing surveillance technologies into the workplace. It considers the growth of surveillance in broader society (and the growing enthusiasm for watching the behaviour of others as entertainment) and relates this to the psychological contract. The paper invites debate on the impact of overt and covert surveillance policies and practices on the psychological contract, in particular on the possible violation of trust assumptions between workers and employers. It concludes by suggesting that HRM has a definite role to play in balancing control and cooperation. Keywords: Employee commitment, control, psychological contract, surveillance.…

    • 3994 Words
    • 16 Pages
    Powerful Essays