Annual Report
2011 A NNUAL report
Incorporated in France as a “Société Anonyme” with registered capital of 120,596,816.40 euros
632 012 100 R.C.S. Paris
Headquarters:
41 rue Martre
92117 Clichy – France
Tel.: +33 1 47 56 70 00
Fax: +33 1 47 56 86 42
Registered office:
14 rue Royale
75008 Paris – France
www.loreal.com www.loreal-finance.com ANNUAL report 2011
your contacts
INDIVIDUAL SHAREHOLDERS AND
FINANCIAL MARKET AUTHORITIES
Jean Régis Carof jcarof@loreal-finance.com Carolien Renaud-Feitz cfeitz@loreal-finance.com From France: toll-free number for shareholders: 0 800 666 666
From outside France: +33 1 40 14 80 50
Service Actionnaires L’Oréal
BNP Paribas Securities Services
Service Emetteurs
Grands Moulins de Pantin
9, rue du Débarcadère
93761 Pantin Cedex – France
FINANCIAL ANALYSTS AND
INSTITUTIONAL INVESTORS
Françoise Lauvin
Tel.: +33 1 47 56 86 82 flauvin@dgaf.loreal.com Investors Relations Department
L’Oréal Headquarters
41, rue Martre
92117 Clichy Cedex – France
JOURNALISTS
Corporate Media Relations
Stéphanie Carson Parker
Tel.: +33 1 47 56 76 71 scarsonparker@dgc.loreal.com Corporate Media Relations
L’Oréal Headquarters
41, rue Martre
92117 Clichy Cedex – France
Published by the Administration and Finance Division and by the Image and Corporate Information Department.
This is a free translation into English of the L’Oréal 2011 Annual Report issued in the French language and is provided solely for the convenience of English speaking readers. In case of discrepancy the French version prevail.
Photograph credits: Josemar Alves (p.57), Syed Muhammad Anas (p.17, 51), Chung Anh (p.57, 70), David Arky/Tetra Images/GraphicObsession/
Photononstop (p.66), David Arraez (p.57), Leandro Bergamo (p.9, 21, 46, 63), Jean-Christian Bourcart/Interlinks Image (p.17), Anthony Bradshaw/
Getty Images (p.55), Alain Buu (p.11, 79), Stéphane Coutelle/D. Schweizer (p.5, 20, 52/53), Whitney Cox (p.21, 38, 43), Stéphane de
Incorporated in France as a “Société Anonyme” with registered capital of 120,596,816.40 euros
632 012 100 R.C.S. Paris
Headquarters:
41 rue Martre
92117 Clichy – France
Tel.: +33 1 47 56 70 00
Fax: +33 1 47 56 86 42
Registered office:
14 rue Royale
75008 Paris – France
www.loreal.com www.loreal-finance.com ANNUAL report 2011
your contacts
INDIVIDUAL SHAREHOLDERS AND
FINANCIAL MARKET AUTHORITIES
Jean Régis Carof jcarof@loreal-finance.com Carolien Renaud-Feitz cfeitz@loreal-finance.com From France: toll-free number for shareholders: 0 800 666 666
From outside France: +33 1 40 14 80 50
Service Actionnaires L’Oréal
BNP Paribas Securities Services
Service Emetteurs
Grands Moulins de Pantin
9, rue du Débarcadère
93761 Pantin Cedex – France
FINANCIAL ANALYSTS AND
INSTITUTIONAL INVESTORS
Françoise Lauvin
Tel.: +33 1 47 56 86 82 flauvin@dgaf.loreal.com Investors Relations Department
L’Oréal Headquarters
41, rue Martre
92117 Clichy Cedex – France
JOURNALISTS
Corporate Media Relations
Stéphanie Carson Parker
Tel.: +33 1 47 56 76 71 scarsonparker@dgc.loreal.com Corporate Media Relations
L’Oréal Headquarters
41, rue Martre
92117 Clichy Cedex – France
Published by the Administration and Finance Division and by the Image and Corporate Information Department.
This is a free translation into English of the L’Oréal 2011 Annual Report issued in the French language and is provided solely for the convenience of English speaking readers. In case of discrepancy the French version prevail.
Photograph credits: Josemar Alves (p.57), Syed Muhammad Anas (p.17, 51), Chung Anh (p.57, 70), David Arky/Tetra Images/GraphicObsession/
Photononstop (p.66), David Arraez (p.57), Leandro Bergamo (p.9, 21, 46, 63), Jean-Christian Bourcart/Interlinks Image (p.17), Anthony Bradshaw/
Getty Images (p.55), Alain Buu (p.11, 79), Stéphane Coutelle/D. Schweizer (p.5, 20, 52/53), Whitney Cox (p.21, 38, 43), Stéphane de