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Annual Report and Accounts 2011-2012: Premier Inn

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Annual Report and Accounts 2011-2012: Premier Inn
Annual Report and Accounts 2011/12

Contents Introduction
1 Financial highlights

Business review
2 4 8 9 Chairman’s statement Chief Executive’s review Strategic approach – Team engagement

Governance
22 Board of directors 24 Directors’ report 28 Corporate governance 35 Remuneration report

Consolidated accounts
45 2011/12 consolidated accounts

Company accounts
93 2011/12 Company accounts

12 – Customer heartbeat 15 – Profitable growth 17 – Good Together 18 Finance Director’s review 20 Risk management

Group at a glance

Premier Inn
Premier Inn is the UK’s largest budget hotel chain, with more than 47,000 rooms across the UK and Ireland. Over 75% of the UK population live within five miles of a Premier Inn. Overseas we have three hotels in Dubai, one in Abu Dhabi and two in India with more on the way. Premier Inn bedrooms have an en-suite bathroom, TV with Freeview, and WiFi internet access. All our hotels have a bar and restaurant, either inside the building, or next to it, offering a wide range of dishes. Premier Inn has been named the UK’s ‘best value hotel chain’ by YouGov.

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Hotels

Restaurants
Beefeater Grill Beefeater Grill’s expert chefs have been serving up our famous steaks for nearly 40 years. Our warm and welcoming restaurants are ideal for any occasion: from a quick bite to celebrating with friends or family. Brewers Fayre Brewers Fayre serves the nation’s favourite pub food, at great value prices, in a family friendly environment. The majority of Brewers Fayres include an ‘all you can eat’ Buffet Place, which offers fantastic variety and value. Table Table Our Table Table restaurants offer a range of pub classics served by friendly staff at great prices. There’s a table for every occasion, from quiet nooks for a chilled out evening to dining room tables for a traditional Sunday lunch. Taybarns Taybarns is the ultimate eatery, with great choice, value and convenience. It offers an ‘all you can eat’ experience with seven

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