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Applying Kano Model; Uttara Bank

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Applying Kano Model; Uttara Bank
It’s a work of Pentagon
APPLYING KANO MODEL IN UTTARA BANK LIMITED

Applying Kano Model in Uttara Bank Limited

Prepared For:
Adeyl Khan
School of Business

Prepared By Name | ID | Section | M Nazmus Sakib | 082 061 030 | 2 | Sajjad Morshed | 081 814 030 | 2 | Jaker Jahan | 081 179 030 | 2 | Mithila Taslima | 082 053 030 | 3 | Farzana Zaman Swati | 082 147 030 | 3 |

North South University

April 11, 2011

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Adeyl Khan
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School of Business
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North South University
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Dhaka, Bangladesh.
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Phone: 02-8852000, EXT-1780
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Email: a.khan@northsouth.edu

March 3, 2011

To Whom It May Concern

I authorize to my students Jaker Jahan Shuvra, M Nazmus Sakib, Mithila Taslima, Sajjad Morshed and Farzana Zaman Swati to prepare their term project on “Applying Kano Model in Uttara Bank Limited”. The Kano Model is globally known and vastly used tools in understanding customer requirement more accurately. I would like you to say it is a mandatory course enhancement in my course Operation Management.
I anticipate success of my students performing in such a challenging area of Operation Management. For any information you are allow to contact over the phone or email.

Sincerely,

Adeyl Khan

PS: Students must have to show their University ID card in the point of collecting data.
Pentagon
MGT 314
North South University
April 11, 2011

Adeyl Khana
School of Business
North South University

Subject: Submission of term project on Applying Kano Model in Uttara Bank.

Dear Mr. Khan
Here we have the project solved as a requirement for the course MGT 314. We (Group-Pentagon) have worked with utmost enthusiasm, since the experience has augmented

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