Approaches to Management

APPROACHES TO MANAGEMENT

Dr.M. Thenmozhi
Professor Department of Management Studies Indian Institute of Technology Madras Chennai 600 036 E-mail: [e-mail]

APPROACHES TO MANAGEMENT
1) 2) 3) 4) 5) 6) 7) 8) 9) Empirical Approach Human Behaviour Approach Social System Approach Decision Theory Approach Mathematical Approach Socio-Technical Systems Approach Systems Approach Contingency Approach Operational Approach

REASONS & PROBLEMS
1) Semantic problems in management literature. 2) Contributions from different disciplines. 3) Misunderstanding of principles.

EMPIRICAL APPROACH
• • •
– – – –

Study of managerial experiences and cases(mgt) Contributors: Earnest Dale, Mooney & Reiley, urwick. Features
Study of Managerial Experiences Managerial experience passed from participationer to students for continuity in knowledge management. Study of Successful & failure cases help practicising managers. Theoretical research combined with practical experiences.

•
–

Uses
Learning through experience of others

•
– –

Limitations
No Contribution for the development of management as a discipline Situations of past not the same as present.

HUMAN BEHAVIOUR APPROACH
•
– –

Organisation as people
a) Interpersonal Behaviour Approach - Individual Psychology b) Group Behaviour Approach - Organisation Behaviour

•
– – – –

Features
Draws heavily from psychology & sociology. Understand human relations. Emphasis on greater productivity through motivation & good human relations Motivation, leadership, participative management & group dynamics are core of this approach.

HUMAN BEHAVIOUR APPROACH Contd..
•
Uses
– Demonstrates how management can be effective by applying knowledge of organisation behaviour.

•

Contributors
– Maslow, Herzberg, Vroom, Mc Cleland, Argyris, Likert, Lewin, Mc Gregor, etc.

•

Limitations
– Treating management as equivalent to human behaviour. – Talks about organisation & organisation behaviour in