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Aqualisa Quartz: Case Study

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Aqualisa Quartz: Case Study
Aqualisa Quartz: Case Study

1. What is the Quartz value proposition to plumbers? What is Aqualisa Quartz value proposition to consumers?
The value proposition of Aqualisa Quartz to plumbers is that it is easy to install; it is more profitable because they are able to do more installations. Because the installation process is less complicated, it takes less time to install (only half a day compared to 2 days previously). This gives plumbers the opportunity to install more units and capture some of the historical 6-month waiting list for plumbing jobs. Due to a less complex installation process, even apprentices are able to do installations, instead of only certified plumbers. The Aqualisa Quartz product also delivers excellent results, which gives the plumbers increased credibility with consumers for installing a superior product with less malfunctions.
The value proposition of Aqualisa Quartz to consumers is that it had efficient and reliable water pressure and temperature. It is safe to use for kids and elderly people. It has a one touch control with a red light indicator which allowed consumers to know when the water reaches the desired temperature. Once the temperature is set, consumers only need to push the one touch control and wait for the light. It is much easier to install for the DIY sector of consumers since it does not require excavation of the wall to reach plumbing. The Aqualisa Quartz also has excellent design and aesthetics. The control box could now be placed in any space close to a water source and electrical outlet – even in out of sight locations. 2. Why is the Quartz shower not selling?
Sales of the Quartz shower are significantly below expectations. There are a few contributing factors.
Slow Adoption Processes. Most plumbers are wary of new technology and do not trust it, especially in light of previous electronic control failures. In addition, plumbers establish a comfort level with a particular brand and see changing

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