Argentina Suites Case Sun Chuanqin 
Dear Max,
There are three important steps I strongly recommend you take. Firstly, you should gain authority from your father. Then, you need to make some changes to ensure that the right person is in the right place. Finally, you can collaborate with your team and delegate jobs to them.
First and foremost, you need to convince your father that you can make the hotel more profitable if he empowers you in the hotel’s management. If you have the authority, you can make some changes in the human resources aspect, such as firing and promoting staff, to help the hotel’s operation efficiency. Also, the physical condition of Argentina Suites is backward and needs maintenance. Therefore, you need authority in the financial field to deal with those problems. Besides, the average occupancy and the income statement show that the hotel is still profitable; however, problems such as the fraud in taxes can be regarded as the underlying danger which may bring risk of scandal to the hotel. It is good for you to fix them as soon as possible.
Secondly, you need to make adjustments among the positions of each department of the hotel. Due to nepotism and the culture of Argentina Suites, the hotel has plenty of problems, such as laid-back individuals, kickbacks, and corruption, which retard the operations. When facing laid-back issues, a warning is sufficient to correct the bad behavior. However, the more severe problems, such as corruption, cause adverse impact on the hotel and cannot be pardoned.
Finally, at this point, you have the authority and a good management team to help you deal with other problems. For example, you can address the problems regarding the air conditioners and the sprinkler system by discussing them with your upper management members and delegating the jobs. Then, you can achieve your goal of transforming this hotel into a better place.
There are three important steps I strongly recommend you take. Firstly, you should gain authority from your father. Then, you need to make some changes to ensure that the right person is in the right place. Finally, you can collaborate with your team and delegate jobs to them.
First and foremost, you need to convince your father that you can make the hotel more profitable if he empowers you in the hotel’s management. If you have the authority, you can make some changes in the human resources aspect, such as firing and promoting staff, to help the hotel’s operation efficiency. Also, the physical condition of Argentina Suites is backward and needs maintenance. Therefore, you need authority in the financial field to deal with those problems. Besides, the average occupancy and the income statement show that the hotel is still profitable; however, problems such as the fraud in taxes can be regarded as the underlying danger which may bring risk of scandal to the hotel. It is good for you to fix them as soon as possible.
Secondly, you need to make adjustments among the positions of each department of the hotel. Due to nepotism and the culture of Argentina Suites, the hotel has plenty of problems, such as laid-back individuals, kickbacks, and corruption, which retard the operations. When facing laid-back issues, a warning is sufficient to correct the bad behavior. However, the more severe problems, such as corruption, cause adverse impact on the hotel and cannot be pardoned.
Finally, at this point, you have the authority and a good management team to help you deal with other problems. For example, you can address the problems regarding the air conditioners and the sprinkler system by discussing them with your upper management members and delegating the jobs. Then, you can achieve your goal of transforming this hotel into a better place.