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army crew case
COM320 Case: The Army Crew Team
Due 09/16 at the beginning of class, and via SafeAssign by 11:59 the same day
On September 16, we will spend a whole class analyzing The Army Crew Team case together. To get the best out of class discussion on cases and to foster a collective learning environment, it is extremely important that you be prepared in advance, and take active part in class discussion.
To help you prepare, please complete the following questions on the case, and bring a hardcopy to class on September 16. Your case analysis write-up will be graded on effort, and count as an important component of class participation.
You are strongly encouraged (not mandatory for this case) to follow the “Individual Written Case Analysis Content and Style Guide” (posted on the blackboard) in writing up your analysis.

Imagine you are an organizational consultant who often utilizes the Input-Process-Output model to diagnose team problems. Please apply the model to analyze the two teams in the Army Crew Case (i.e., The Junior Varsity team and the Varsity team). In your analysis, please address the following questions.
1. Please explain clearly the Input-Process-Output (IPO) model on teams to someone who is unfamiliar with the model.
2. Please identify how each component in the IPO model is reflected in the Army Crew Case. In other words, identify the Inputs, describe key element of the Processes, and assess the Outputs of the two teams.
3. Based on the analysis in question 2, please diagnose what went wrong in the Varsity team, and pinpoint the causes of the problem(s) in the Varsity team.
4. In the second paragraph of the case, three options are listed. What the pros and cons of each option? Which option do you think the coach should adopt?
5. What do you think the coach could have done differently during the team formation stage to improve the effectiveness of the Varsity team? To address this question, you may want to think about the following issues:
a. How did the coach select members for the Varsity Team? Was his approach effective? Why? What could he have done differently?
b. What did the coach do to help team bonding at the beginning? Did he do the right thing? Why? What could he have done differently?
c. What did the coach do to facilitate subsequent interaction and relationship within the teams? Did he do the right thing? Why? What could he have done differently?

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