DECISION SUPPORT SYSTEM
Cynthia P. C. Lee
Decision support system (DSS) has been used
Abstract
This paper emphasized on the Decision
Support System (DSS) defined in various ways depending upon the author’s point of view by
Turban (1995), Little (1970), Moore and
Chang (1980), Keen (1980), and Power
(1997); history of DSS during late 1950s and early 1960s until millennium approached of
Web-based
analytical
applications;
the
importance of DSS to assist in high-level decision-making, assist academic advising staff, improve the quality and timeliness of marketing decisions, and medical diagnosis process; and current issues of DSS where decision-making as
the
most
important
activities for human beings, Clinical Decision
Support Systems (CDSSs), several types of DSS usage and deployment, and Social decision
in many different ways (Alter 1980, Power,
2002). Turban (1995) defines it as "an interactive, flexible, and adaptable computerbased
information
system,
especially
developed for supporting the solution of a nonstructured management problem for improved decision making. It utilizes data, provides an easy-to-use interface, and allows for the decision maker 's own insights." For Little
(1970), a DSS is a "model-based set of procedures for processing data and judgments to assist a manager in his decision-making."
Moore and Chang (1980) define DSS as extendible systems capable of supporting ad hoc data analysis and decision modeling, oriented toward future planning, and used at irregular, unplanned intervals.
support system (SDSS) .
In contrast, Keen (1980) claims that it is impossible including
1. Introduction
to all give the a
precise
facets
of
definition the DSS.
Nevertheless, according to Power (1997), the
Information Systems (IS) play a vital role in
term decision support system remains a useful
the decision-making process. IS are tools and
and inclusive term for many types of
instruments engaged in
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