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Article ImportanceAndCurrentIssuesOfDSS
IMPORTANCE AND CURRENT ISSUES OF
DECISION SUPPORT SYSTEM
Cynthia P. C. Lee

Decision support system (DSS) has been used

Abstract
This paper emphasized on the Decision
Support System (DSS) defined in various ways depending upon the author’s point of view by
Turban (1995), Little (1970), Moore and
Chang (1980), Keen (1980), and Power
(1997); history of DSS during late 1950s and early 1960s until millennium approached of
Web-based

analytical

applications;

the

importance of DSS to assist in high-level decision-making, assist academic advising staff, improve the quality and timeliness of marketing decisions, and medical diagnosis process; and current issues of DSS where decision-making as

the

most

important

activities for human beings, Clinical Decision
Support Systems (CDSSs), several types of DSS usage and deployment, and Social decision

in many different ways (Alter 1980, Power,
2002). Turban (1995) defines it as "an interactive, flexible, and adaptable computerbased

information

system,

especially

developed for supporting the solution of a nonstructured management problem for improved decision making. It utilizes data, provides an easy-to-use interface, and allows for the decision maker 's own insights." For Little
(1970), a DSS is a "model-based set of procedures for processing data and judgments to assist a manager in his decision-making."
Moore and Chang (1980) define DSS as extendible systems capable of supporting ad hoc data analysis and decision modeling, oriented toward future planning, and used at irregular, unplanned intervals.

support system (SDSS) .
In contrast, Keen (1980) claims that it is impossible including

1. Introduction

to all give the a

precise

facets

of

definition the DSS.

Nevertheless, according to Power (1997), the

Information Systems (IS) play a vital role in

term decision support system remains a useful

the decision-making process. IS are tools and

and inclusive term for many types of

instruments engaged in



References: making,” System Sciences, 1999. HICSS-32. September 5-7, 1997 Proceedings of the 32nd Annual Hawaii Track1, Page(s):9, 5-8 Jan. 1999. pp 81- 90, 2002 Cybernetics, 1997 and Simulation ', 1997 IEEE International Conference on Volume 1, Page(s):106 – 110, 12-15 Oct. 1997 [3]

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