SFM
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MAII
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Accounting Tools, What are the benefits of total quality management (TQM)? Retrieved from http://www.accountingtools.com/questions-and-answers/what-are-the-benefits-of-total-quality-management-tqm.html
Chetanasprojects, Advantages and Disadvantages of TQM. Retrieved from http://www.chetanasprojects.com/Thread-Advantages-Disadvantages-of-TQM
FMF
Malaysia’s 100 leading graduate employers, British American Tobacco (M) Berhad. Retrieved from http://malaysias100.com/graduate-employers/british-american-tobacco-2/
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