Assessment of Students' Satisfaction on the Restructured Accommodation Policy of University of Ghana

UNIVERSITY OF GHANA
UNIVERSITY OF GHANA BUSINESS SCHOOL
DEPARTMENT OF PUBLIC ADMINISTRATION AND HEALTH SERVICES MANAGEMENT

A TERM PAPER SUBMITTED
BY
RICHMOND OWUSU
10251417

ON THE TOPIC

“ASSESSMENT OF STUDENTS’ SATISFACTION ON THE RESTRUCTURED ACCOMMODATION POLICY OF UNIVERSITY OF GHANA”

TO

DR. THOMAS BUABENG
ON

15TH NOVEMBER, 2012 Table of Contents 1.0 Introduction 1 1.1 Research problem 2 1.2 Purpose of the study 3 1.3 Objectives of the study 3 1.4 Research Questions 3 1.5 Relevance of the study 3 2.0 Literature Review 4 2.1 Introduction 4 2.2 The Concept of Student Residential Facility 4 2.3 Evolution of the accommodation structure 7 2.4 The issue of “Perching” 7 2.5 The current residential policy 8 2.6 Halls of Residence/Hostels 9 3.0 Context of the study 15 3.1 Mission statement of University of Ghana 15 3.2 Precincts 16 4.0 Methodology 18 5.0 Data Analysis and Discussions 18 5.1 Demographic features 19 5.2 Improved Security and Comfort 19 5.3 Improved Personal Studies 20 5.4 Improved Sanitation 21 5.5 Increased Cost 22 5.6 Efficiency 23 6.0 Conclusion and Recommendations 24

1.0 Introduction
At the University of Ghana there are reports that rooms originally built to take two students, are now officially allocated to five students (after minor modifications), but unofficially occupied by as many as eight or nine – to the knowledge of the university authorities! Apart from the obvious hygiene and health hazards posed, what kind of ambience does this provide for study after classes? All of which have brought most African universities to a state of serious deterioration. This is evident not only to those who work or study in those universities but to even the most casual visitor. – (Association of African Universities, 2004)
Housing is a basic human need in all societies and fundamental right of every individual. In advanced countries, housing is more accessible to all categories of people including the poor and the needy as a

References: Amole, D. (2005),“Coping strategies for living in student residential facilities in Nigeria”, Environment and Behaviour, Vol. 37, pp. 201-19. Amole, D. (2009b),“Residential satisfaction in students’ housing”, Journal of Environment Psychology, Vol. 29, pp. 76-85. Association of African Universities (2004), “Challenges Facing African Universities: Selected Issues”, African Studies Review (2004) Vol. 47, No. 1, 1-59 Dahlan, N., Jones, P., Alexander, D., Salleh, E Elsinga, M. and Hoekstra, J. (2005),“Homeownership and housing satisfaction”, Journal of Housing and the Built Environment, Vol. 20, pp. 401-24. Fay, G. (1981),“A model for reviewing growth environments”, Journal of College and University Student Housing, Vol. 11 No. 1, pp. 46-7. Foubert, J.D., Tepper, R. and Morrison, D.R. (1998),“Predictors of student satisfaction in university residence halls”, Journal of College and University Student Housing, Vol. 21No. 1, pp. 41-6. Hassanain, M.A. (2008),“On the performance evaluation of sustainable student housing facilities”, Journal of Facilities Management, Vol. 6 No. 3, pp. 212-25. James, R.N. (2008), “Residential satisfaction of elderly tenants in apartment housing”, Social Indicators Research, Vol. 89, pp. 421-37. James, R.N. (2008), “Residential satisfaction of elderly tenants in apartment housing”, Social Indicators Research, Vol. 89, pp. 421-37. Kaya, N. and Erkip, F. (2001), “Satisfaction in a dormitory building: the effects of floor height on the perception of room size and crowding”, Environment & Behavior, Vol. 33 No. 1, pp. 35-53. Lawrence, Paul R. and Jay W. Lorsch. (1967)“Organization and environment” Boston; Harvard University, Division of Research, Graduate School of Business Administration. Parkes, A., Kearns, A. and Atkinson, R. (2002), “What makes people dissatisfied with their neighbourhoods?”, Urban Studies, Vol. 39 No. 13, pp. 2413-38. Price, I., Matzdorf, F., Smith, L. and Agahi, H. (2003),“The impact of facilities on student choice of university”, Facilities, Vol. 21 No. 10, pp. 212-22. Radder, L. and Han, X. (2009), “Service quality of on-campus student housing: a South African experience”, The International Business & Economics Research Journal, Vol. 8 No. 11, pp. 107-19. Salleh, A.G. (2008),“Neighbourhood factors in private low-cost housing in Malaysia”, Habitat International, Vol. 32, pp. 485-93. www.ghanaweb.com, (Tuesday, 8th January, 2008) retrieved on 4th October, 2012. www.ug.edu.gh (2012) retrieved on 10th October, 2012 www.ug.edu.gh (2012) retrieved on 2nd November, 2012 www.ug.edu.gh (2012) retrieved on 5th November, 2012 Zahran, M