Assignment 1 Understand How To Motivate To Improve Performance
Understand how to motivate to improve performance
Chelsea Jenkins
TGY4907
Gower College Swansea
068860
Contents
Introduction – pg 3
Understand the factors that influence motivation levels in the workplace – pg 4
Understand how a theory of motivation can be used to improve performance levels – pg 7
Introduction
I work for Abertawe Bro Morgannwg University Health Board. ABMU Health Board was formed on 1st October 2009 as a result of a reorganisation within the NHS in Wales and consists of the former Local Health Boards for Swansea, Neath Port Talbot and Bridgend. The Health Board covers a population of approximately 500,000 people and has a budget of £1.3 billion. Around 16,500 people are employed by the Health Board, 70% of whom are involved in direct patient care. The Health Board has four acute hospitals providing a range of services; these are Singleton, Morriston, Neath Port Talbot and Princess of Wales Hospitals. There are a number of smaller community hospitals primary care resource centres providing important clinical services to our residents outside of the four main acute hospital settings. The Health Board acts as the service provider for Wales and the South West of England in respect of Burns and Plastic Surgery. In addition, Forensic Mental Health services are provided to a wider community which extends across the whole of South Wales, while Learning Disability services are provided from Swansea to Cardiff. A range of community based services are also delivered in patients’ homes, via community hospitals, health centres and clinics. The Health Board contracts with independent practitioners in respect of primary care services which are delivered by General Practitioners, Opticians, Pharmacists and Dentists. There are 77 General Practices across the Health Board. Our purpose is “To improve the health of our community and to deliver effective and efficient healthcare in which our patients and users feel cared for, safe and
Chelsea Jenkins
TGY4907
Gower College Swansea
068860
Contents
Introduction – pg 3
Understand the factors that influence motivation levels in the workplace – pg 4
Understand how a theory of motivation can be used to improve performance levels – pg 7
Introduction
I work for Abertawe Bro Morgannwg University Health Board. ABMU Health Board was formed on 1st October 2009 as a result of a reorganisation within the NHS in Wales and consists of the former Local Health Boards for Swansea, Neath Port Talbot and Bridgend. The Health Board covers a population of approximately 500,000 people and has a budget of £1.3 billion. Around 16,500 people are employed by the Health Board, 70% of whom are involved in direct patient care. The Health Board has four acute hospitals providing a range of services; these are Singleton, Morriston, Neath Port Talbot and Princess of Wales Hospitals. There are a number of smaller community hospitals primary care resource centres providing important clinical services to our residents outside of the four main acute hospital settings. The Health Board acts as the service provider for Wales and the South West of England in respect of Burns and Plastic Surgery. In addition, Forensic Mental Health services are provided to a wider community which extends across the whole of South Wales, while Learning Disability services are provided from Swansea to Cardiff. A range of community based services are also delivered in patients’ homes, via community hospitals, health centres and clinics. The Health Board contracts with independent practitioners in respect of primary care services which are delivered by General Practitioners, Opticians, Pharmacists and Dentists. There are 77 General Practices across the Health Board. Our purpose is “To improve the health of our community and to deliver effective and efficient healthcare in which our patients and users feel cared for, safe and