Assignment 301
Assignment 301
Task B Case Study
Bi
I would explain this to Hannah by telling her that ‘confidentiality’ states that everybody has the right to expect that any information they give to a health or social care worker will only be used for the reason it was given and will not be disclosed without the persons permission. People have the right to control access to their own personal information so a health or social care worker cannot discuss matters relating to the individual outside the work setting. I would also explain that confidentiality can be breached if the person that the information related to would be at harm if it was not disclosed and would be in the best interest of the individual. In this situation, the information would be disclosed to a senior member of staff and they would then decide who is the best person to contact regarding the individuals concerned.
Bii
Possible tensions if the information was told to others. Hannah could lose all of her trust in everybody around her in her care team; tensions could arise between Hannah and her family which can lead to the breakdown of both personal and professional relationships. Tensions can also arise between the care worker and the family as they may not understand why Hannah’s trust has been broken and her information told to others. This is why effective communication is essential in these circumstances with explanations to both service users and family.
If this information was kept completely confidential, tensions could arise between the family and the care organisation and start asking why nothing was done with the information when it was first mentioned as it could cause future health problems and lead to something more serious. There could then be tensions between the care organisation and the care worker for not putting Hannah’s best interests first and doing what she was supposed to do which would then make the working environment very uncomfortable. The family would no longer trust the care
Task B Case Study
Bi
I would explain this to Hannah by telling her that ‘confidentiality’ states that everybody has the right to expect that any information they give to a health or social care worker will only be used for the reason it was given and will not be disclosed without the persons permission. People have the right to control access to their own personal information so a health or social care worker cannot discuss matters relating to the individual outside the work setting. I would also explain that confidentiality can be breached if the person that the information related to would be at harm if it was not disclosed and would be in the best interest of the individual. In this situation, the information would be disclosed to a senior member of staff and they would then decide who is the best person to contact regarding the individuals concerned.
Bii
Possible tensions if the information was told to others. Hannah could lose all of her trust in everybody around her in her care team; tensions could arise between Hannah and her family which can lead to the breakdown of both personal and professional relationships. Tensions can also arise between the care worker and the family as they may not understand why Hannah’s trust has been broken and her information told to others. This is why effective communication is essential in these circumstances with explanations to both service users and family.
If this information was kept completely confidential, tensions could arise between the family and the care organisation and start asking why nothing was done with the information when it was first mentioned as it could cause future health problems and lead to something more serious. There could then be tensions between the care organisation and the care worker for not putting Hannah’s best interests first and doing what she was supposed to do which would then make the working environment very uncomfortable. The family would no longer trust the care