Assignment overview
In this assignment, you will complete tasks to demonstrate your knowledge of the importance of effective communication in adult social care settings, and ways to overcome barriers to meet individual needs, wishes and preferences in communication. You will also address the principles and practices relating to confidentiality.
There are two tasks to this assignment. A Short answer questions B Case study
Ai Identify four different reasons why people communicate.
Aii Explain how effective communication can affect relationships in an adult social care setting between:
a) Colleagues and other professionals b) Individuals using the service and their carers
Aiii Using the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
Method
How effective is this method?
Aiv Describe three factors to consider when promoting effective communication.
Av Describe three verbal and three non verbal communication methods and styles that a social care worker may use in an adult care setting.
Avi Explain why it is important to respond to an individual’s reactions during communication.
Avii Explain how an individual’s background can influence their communication methods.
Aviii Identify three examples of barriers to communication and explain how you could overcome each barrier.
Aix Describe two strategies that you could use to clarify misunderstandings.
Ax A social care worker wants to enable more effective communication with individuals using the service. Explain how they could access extra support or services that may be helpful.
Task B Case study You are a social