Assignment #5: Rowe Program at Best Buy
ASSIGNMENT #5: ROWE PROGRAM AT BEST BUY Introduction Jody Thompson initiated the Result-Only Work Environment (ROWE) in the Best Buy Corporation. This action was instrumental in introducing the concept of culture Rx. Culture Rx offered a customized consultancy services as per the needs of the clients with ROWE as its core philosophy. Organizational culture depends upon the sharing of core values among the maximum numbers of employees in any organization. In Best Buy organizational culture, there was a minimum sharing of values among the employee members. A negative environment prevailing in the organizational premises inhibited the bonding among the employees.
This document analyses the culture at Best Buy. The approaches to organizational change that ROWE program illustrates and resistance to ROWE program, both organizational and individual are discussed. The sources of stress in this case and whether the organizational culture has helped with the change are also discussed.
Culture of Best Buy Organizational culture reflects the values, beliefs, and attitudes of its members. Culture plays a large part in determining the quality of organizational life. Best Buy’s culture explained on the basis of the various layers of organizational culture is:
• Shared assumptions and philosophy: Represents basic belief about reality, human nature and the way things should be done (Hellriegel & Slocum, 2011). At Best Buy, employees work in a fast-paced, high-energy, team-oriented work environment striving to understand the needs of the customers. The work philosophy is to challenge, engage and develop every employee's unique talents against the unwavering pursuit of customer satisfaction.
• Cultural values: Represents collective beliefs, assumptions, and feelings about what things are good, normal, rational and valuable (Hellriegel & Slocum, 2011). Best Buy’s cultural values include-having fun while being best at work and learning from challenges. Employees are
This document analyses the culture at Best Buy. The approaches to organizational change that ROWE program illustrates and resistance to ROWE program, both organizational and individual are discussed. The sources of stress in this case and whether the organizational culture has helped with the change are also discussed.
Culture of Best Buy Organizational culture reflects the values, beliefs, and attitudes of its members. Culture plays a large part in determining the quality of organizational life. Best Buy’s culture explained on the basis of the various layers of organizational culture is:
• Shared assumptions and philosophy: Represents basic belief about reality, human nature and the way things should be done (Hellriegel & Slocum, 2011). At Best Buy, employees work in a fast-paced, high-energy, team-oriented work environment striving to understand the needs of the customers. The work philosophy is to challenge, engage and develop every employee's unique talents against the unwavering pursuit of customer satisfaction.
• Cultural values: Represents collective beliefs, assumptions, and feelings about what things are good, normal, rational and valuable (Hellriegel & Slocum, 2011). Best Buy’s cultural values include-having fun while being best at work and learning from challenges. Employees are
References: Hellriegel, D., & Slocum, J. W., Jr. (2011). Organizational behavior: 2011 custom edition (13th ed.). Mason, OH: South-Western Cengage Learning. Muller, J., Ford 's Rebound Is For Real (2010, April). Forbes Business. Retrieved from http://www.forbes.com/2010/04/27/ford-alan-mulally-business-autos-ford_2.html Taylor, A ., Fixing up Ford (2009, May). CNNmoney.com. Retrieved from http://money.cnn.com/2009/05/11/news/companies/mulally_ford.fortune/?postversion=2009051103 Welch, P. J. & Welch, G. F., 1992. Economics Theory & Practice: 2009 Fourth Edition. Orlando, FL: The Dryden Press Michael A. Hitt / R. Duane Ireland/ Robert E. Hoskisson, Strategic Management: Don Hellriegel I John W. Slocum, Jr. Organizational Behavior: 2010 Custom Edition. South-western: Cengage Learning.