Assignment on Business Law

Assignment on Business Law

Topic: Identify the food product (Maggi 2-Minute noodles), Cigarette (British American Tobacco Group), Electronic good (Symphony mobile phone) are safe or unsafe under the Consumer Rights Protection Act 2009.

Submitted by: Group-5

Name ID. No.

Muhammad Shahreer Imran (L) 100206007

Md. Masud Rana 100106002

Naguib Jahan Shafi 100206014

Md. Akhlas Hossain Subuz 110106019

Surma Akter Mili 100206003

Submitted to: MS. Shirajum Munira Lecturer Dept. of BBA Green University of Bangladesh

Date of submission: 11 December, 2011.
Content

Introduction

Research of food item (Maggi Noodles)

Research of cigarettes (British American tobacco group)

Research of electric good (Symphony mobile)

Introduction: Nowadays, the rest of consumers around the world are seeking and using the products that are not harmful or unsafe. They want such things as safe. For this reason, the government of Bangladesh has established The Consumer Rights Protection Act 2009. Under this act, harmful elements are strictly prohibited in the production of any commodity and every product must be examined and certified by the BSTI (Bangladesh Standard Testing Institute) and also the ISO (International Standard Organization) for some specific products. As our goal is to identify the products as safe or unsafe under The Consumer Rights Protection Act 2009, firstly we will discuss about the criteria of the stated act and then we will investigate the particular products by following The Consumer Rights Protection Act 2009. In this case, we would like to mention the criteria of a safe product under The Consumer Rights Protection Act 2009:-

• The products characteristics;

• Packaging;

• Instructions for assembly and maintenance, use and disposal;

• The effect on other products with which it might be used;

• Labeling and other information provided for the consumer; and

• The categories of consumers at risk when using the product, particularly children and the elderly.

Research of food item (Maggi Noodles): We have chosen Maggi noodles for the investigation as a food item. As it is a pre-packed food item, we will have to observe the following terms of consumer protection:-

• Name of the commodity on the package

• Name and address of the manufacturer/packer

• The net quantity of the commodity in the package

• The month and year in which the commodity is manufactured or pre-packed

• The sale price of the pre-packed commodity

• The consumers has no obligation to pay more than the price marked in the package

• It is his right to seek redressal in case of grievance. He can make a complaint however small the amount involved maybe.

We will also observe if there any harmful substance contains in the Maggi noodles. Food is declared adultered if:-

• A substance is added which depreciates or injuriously affects it. • Cheaper or inferior substances are substitutes wholly or in part. • Any valuable or necessary constituent has been wholly or in part abstracted. • It is an imitation. • It is coloured or otherwise treated, to improve its appearance or if its substances are injurious to health. • For whatever reason its quality is below the standard.

Observation: • Name of the commodity on the package: Maggi, 2-Minute Noodles

• Name and address of the manufacturer: Nestle Bangladesh Limited

Rajendropur Cantonment, Shripur, Gazipur-1740.

• Net quantity is 248 Gram

• The production date and expire date were labeled on the package

• The sale price also mentioned under those dates

We also observed the fallowing in the package:

• The product’s characteristics as 2- Minute noodles with rich amount protein • Instructions for assembly were on the pack. • It has no adultered elements that are injurious to health.

Remark: As Maggi noodles does not contain any kind of prohibited or harmful elements and its package represents all the consumer protection terms. It also fulfills the product safety criteria. We can say that food item is safe under The Consumer Rights Protection Act 2009.

Research of cigarettes (British American tobacco group): In 1988 Tobacco Goods Marketing (control) Act was passed. By that Act use to tobacco goods has been controlled and discouraged “Smoking is injurious to health” the warning note must be printed either on the packet or in any part of the container in Bengali. In this case, we observed two branded cigarettes of British American Tobacco Group: “Benson and hedges” and “Gold leaf” and find that “Smoking causes problem in breathing” is printed in Bengali. So, these cigarettes are safe. But as smoking is injurious to health, we must avoid such kind of product.

Research of electric good (Symphony mobile): Our next good is electric good and we have chosen the Symphony mobile (Model no. X110) for investigation. We observed:-

• The product characteristics were given in the pack such as DUAL SIM, QWERTLY Keypad, JAVA, Bluetooth, FM, EDGE etc. • Instructions for assembly and maintenance were printed in a small sized book named MSER MANUAL. • Labeling and other information were given in the pack such as product ID, IMEI No, Warranty card etc. • In its MSER MANUAL, we found the point: “Always keep the mobile phone out of children’s reach”

The stated information above represents and fulfills the criteria of a safe product. So, this product is valid, legal and safe under The Consumer Rights Protection Act 2009.