Assignment On Queuing

DEPARTMENT OF MANAGEMENT INFORMATION SYSTEM (MIS)
Masters of Business Administration (EMBA)
Subject: Management Science (EMIS 517)
Queuing Theory and The use of Queuing Theory of BFC Bangladesh” Supervised By : Md. Abdul Hannan Mia B. Com.(Hons), M.com, PGD, MSc, MBA, FCMA, Ph.D.

Prepared By:
1. Abdul Mannan Mian ID NO: 61428-21-044 Merit: 519
2. Mehedi Hasan ID NO: 61428-21-36 Merit: 480
3. Mobarok hossain ID NO:61428-21-045 Merit:
4. Pankaz Debnath ID NO: 61427-20-042

5.

Letter of Transmittal
9th December, 2014
Dr. Abdul Hannan Mia
Professor
Department of Management Information Systems (MIS)
Faculty of Business Studies
University of Dhaka
Dhaka 1000, Bangladesh

Subject: Letter of transmittal.
Dear Sir,
Please find enclosed with this letter the assignment of “Queuing Theory” that you wanted as partial requirement for the course of “Management Science: MIS-307”. The name of our assignment is “Queuing Theory and the use of queuing theory of an organization."
We collected all the relevant information from BFC (Best Fried Chicken) from 4th December to 6th December, 2014. We think this assignment contains the information that you required.
Yours sincerely,
Abdul Mannan Mian
Pankaz Debnath
Acknowledgement

We wish to acknowledge the immeasurable grace and profound kindness of the Almighty Allah, the supreme ruler of the universe, who created me and enables me to make my dream in a reality. In Addition, we especially thanks to our honorable course instructor Dr. Abdul Hannan Mia, Professor Department of Management Information Systems (MIS), Faculty of Business Studies, University of Dhaka

We are privileged enjoying assistance and guidance of all the group members for

References: 1. Sundarapandian, V. (2009). "7. Queueing Theory". Probability, Statistics and Queueing Theory. PHI Learning. ISBN 8120338448. 2. Lawrence W. Dowdy, Virgilio A.F. Almeida, Daniel A. Menasce (Thursday Janery 15, 2004). "Performance by Design: Computer Capacity Planning By Example". p. 480. Check date values in: |date= (help) 3 4. Mayhew, Les; Smith, David (December 2006). Using queuing theory to analyse completion times in accident and emergency departments in the light of the Government 4-hour target. Cass Business School. ISBN 978-1-905752-06-5. Retrieved 2008-05-20. 5. Tijms, H.C, Algorithmic Analysis of Queues", Chapter 9 in A First Course in Stochastic Models, Wiley, Chichester, 2003 6 7. A.A. Markov, Extension of the law of large numbers to dependent quantities, Izvestiia Fiz.-Matem. Obsch. Kazan Univ., (2nd Ser.), 15(1906), pp. 135–156 [Also [37], pp. 339–361]. 8. "Agner Krarup Erlang (1878 - 1929) | plus.maths.org". Pass.maths.org.uk. Retrieved 2013-04-22. 9. Asmussen, S. R.; Boxma, O. J. (2009). "Editorial introduction". Queueing Systems 63: 1. doi:10.1007/s11134-009-9151-8. 10 11. Kingman, J. F. C. (2009). "The first Erlang century—and the next". Queueing Systems 63: 3–4. doi:10.1007/s11134-009-9147-4. 12 13. Little, J. D. C. (1961). "A Proof for the Queuing Formula: L = λW". Operations Research 9 (3): 383–387. doi:10.1287/opre.9.3.383. JSTOR 167570. 14. Kingman, J. F. C.; Atiyah (October 1961). "The single server queue in heavy traffic". Mathematical Proceedings of the Cambridge Philosophical Society 57 (4): 902. doi:10.1017/S0305004100036094. JSTOR 2984229. 15. Ramaswami, V. (1988). "A stable recursion for the steady state vector in markov chains of m/g/1 type". Communications in Statistics. Stochastic Models 4: 183–188. doi:10.1080/15326348808807077. 16 17. Harchol-Balter, M. (2012). "Performance Modeling and Design of Computer Systems".