Preview

Assignment On Queuing

Best Essays
Open Document
Open Document
3525 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Assignment On Queuing
DEPARTMENT OF MANAGEMENT INFORMATION SYSTEM (MIS)
Masters of Business Administration (EMBA)
Subject: Management Science (EMIS 517)
Queuing Theory and The use of Queuing Theory of BFC Bangladesh” Supervised By : Md. Abdul Hannan Mia B. Com.(Hons), M.com, PGD, MSc, MBA, FCMA, Ph.D.

Prepared By:
1. Abdul Mannan Mian ID NO: 61428-21-044 Merit: 519
2. Mehedi Hasan ID NO: 61428-21-36 Merit: 480
3. Mobarok hossain ID NO:61428-21-045 Merit:
4. Pankaz Debnath ID NO: 61427-20-042

5.

Letter of Transmittal
9th December, 2014
Dr. Abdul Hannan Mia
Professor
Department of Management Information Systems (MIS)
Faculty of Business Studies
University of Dhaka
Dhaka 1000, Bangladesh

Subject: Letter of transmittal.
Dear Sir,
Please find enclosed with this letter the assignment of “Queuing Theory” that you wanted as partial requirement for the course of “Management Science: MIS-307”. The name of our assignment is “Queuing Theory and the use of queuing theory of an organization."
We collected all the relevant information from BFC (Best Fried Chicken) from 4th December to 6th December, 2014. We think this assignment contains the information that you required.
Yours sincerely,
Abdul Mannan Mian
Pankaz Debnath
Acknowledgement

We wish to acknowledge the immeasurable grace and profound kindness of the Almighty Allah, the supreme ruler of the universe, who created me and enables me to make my dream in a reality. In Addition, we especially thanks to our honorable course instructor Dr. Abdul Hannan Mia, Professor Department of Management Information Systems (MIS), Faculty of Business Studies, University of Dhaka

We are privileged enjoying assistance and guidance of all the group members for



References: 1. Sundarapandian, V. (2009). "7. Queueing Theory". Probability, Statistics and Queueing Theory. PHI Learning. ISBN 8120338448. 2. Lawrence W. Dowdy, Virgilio A.F. Almeida, Daniel A. Menasce (Thursday Janery 15, 2004). "Performance by Design: Computer Capacity Planning By Example". p. 480. Check date values in: |date= (help) 3 4. Mayhew, Les; Smith, David (December 2006). Using queuing theory to analyse completion times in accident and emergency departments in the light of the Government 4-hour target. Cass Business School. ISBN 978-1-905752-06-5. Retrieved 2008-05-20. 5. Tijms, H.C, Algorithmic Analysis of Queues", Chapter 9 in A First Course in Stochastic Models, Wiley, Chichester, 2003 6 7. A.A. Markov, Extension of the law of large numbers to dependent quantities, Izvestiia Fiz.-Matem. Obsch. Kazan Univ., (2nd Ser.), 15(1906), pp. 135–156 [Also [37], pp. 339–361]. 8. "Agner Krarup Erlang (1878 - 1929) | plus.maths.org". Pass.maths.org.uk. Retrieved 2013-04-22. 9. Asmussen, S. R.; Boxma, O. J. (2009). "Editorial introduction". Queueing Systems 63: 1. doi:10.1007/s11134-009-9151-8. 10 11. Kingman, J. F. C. (2009). "The first Erlang century—and the next". Queueing Systems 63: 3–4. doi:10.1007/s11134-009-9147-4. 12 13. Little, J. D. C. (1961). "A Proof for the Queuing Formula: L = λW". Operations Research 9 (3): 383–387. doi:10.1287/opre.9.3.383. JSTOR 167570. 14. Kingman, J. F. C.; Atiyah (October 1961). "The single server queue in heavy traffic". Mathematical Proceedings of the Cambridge Philosophical Society 57 (4): 902. doi:10.1017/S0305004100036094. JSTOR 2984229. 15. Ramaswami, V. (1988). "A stable recursion for the steady state vector in markov chains of m/g/1 type". Communications in Statistics. Stochastic Models 4: 183–188. doi:10.1080/15326348808807077. 16 17. Harchol-Balter, M. (2012). "Performance Modeling and Design of Computer Systems".

You May Also Find These Documents Helpful

  • Good Essays

    Nt1330 Unit 9 Final Paper

    • 1263 Words
    • 6 Pages

    Assuming 5 MDs on duty at an average (each with a service rate of 3.1 patients per hour) and that all patients (143 per day) see an MD, calculate the effect of a 4% increase in the arrival rate on the expected wait time in queue: Wq (use Queuing Formulas, assume uniform arrival across 10 working hours per day, note that it’s a multiple server system drawing from a single line – M/M/S). Comment on this…

    • 1263 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    Cited: Solomon, M., & Kim, D. (2013). Fundamentals of Communications and Networking. Burlington: Jones & Bartlett Learning.…

    • 304 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    NT1230 Lab 10

    • 1546 Words
    • 8 Pages

    6. In the Instances of selected object list, select 0, and then click Add. The Queue Length counter appears in the Added counters list.…

    • 1546 Words
    • 8 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Lab 6

    • 690 Words
    • 3 Pages

    1. Run your model. Compare the queue statistics of the 3 processes with those obtained for Part C in the previous Lab. How have they changed and what conclusions can you draw? (Note the sums of all capacities for both cases are equivalent – 12 in each).…

    • 690 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    The simulation provides a baseline of wait times that average 11 minutes. These lie far above the upper tolerance level for this simulation, as well as, for those in Figures 1 and 2 research.…

    • 920 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Dch Insurance

    • 777 Words
    • 4 Pages

    References: Jacobs, R., & Chase, R. (2011). Operations and Supply Chain Management (13th ed.). New…

    • 777 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Leong, W. T. (2012). Principles of Supply Chain Management . Mason OH Page 54, 112-113.…

    • 1357 Words
    • 6 Pages
    Better Essays
  • Satisfactory Essays

    Brs Mdm3 Tif Ch09

    • 2979 Words
    • 16 Pages

    5) In a drive-in fast food restaurant, customers form a single lane, place their order and pay their bill at one window, and then pick up their food at a second window. This queuing configuration is referred to as:…

    • 2979 Words
    • 16 Pages
    Satisfactory Essays
  • Powerful Essays

    Simul8 Report

    • 1272 Words
    • 6 Pages

    Figure 1 depicts the model used for the simulation, where the two types of calls enter the system through the two entry points - type 1 and type 2. They are then sorted and routed out to their respective queues through labels named ‘type’. Type 1 customers are served by either agent 1 or agent 3 (generalist), depending on availability. Similarly, type 2 customers are served by agent 2 or agent 3, after which the customers leave the system by their respective exit points.…

    • 1272 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    capella unit 2

    • 319 Words
    • 2 Pages

    [I will be investigating on the topic of how to reduce Hospital ER wait time. This topic is personal to me and I would like to gain knowledge because I think it can be applied at a future workplace. Patients who check into a hospital’s ER room often experiences a long wait time in an emergency room waiting. I want to research if theirs a faster way to make the process for a Hospital ER wait time. I think in the future if I ever want to work in the Hospital ER Department this research would improve my career advancement on many different levels. ER wait time can be greatly reduced by adding staff members to the ER department, as well as recruiting more on-call physicians and specialists. I want to research into ways in which emergency room wait times can be reduced by using technology to improve efficiencies and speed up patient processing, treating patients based on the seriousness of the injury and improvement of the overall customer service and management of the hospital flow. Hospitals should be using technology to increase efficiency and I think that can reduce Hospital ER department wait time and their will be more satisfied patients.]…

    • 319 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Southwest Airlines

    • 775 Words
    • 4 Pages

    1. What types of scheduling decisions is management likely to encounter in the following operations? Describe the scheduling decisions in terms of types of resources to be scheduled and the associated customers or jobs scheduled:…

    • 775 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Another adjustment we made to our simulation in order to best fit the real data was to set the inter-arrival and processing time in terms of our own designed distributions instead of using the classical built-in Exponential…

    • 2480 Words
    • 10 Pages
    Powerful Essays
  • Best Essays

    References: Krajewski, J., Ritzman, B., & Malhotra, M. (2010). Operations Management: Processes and Supply Chains (9th ed.). Upper Saddle River: Pearson-Prentice Hall.…

    • 2039 Words
    • 9 Pages
    Best Essays
  • Good Essays

    Bat Case Report

    • 1216 Words
    • 5 Pages

    BOP Team 1 is consists of 8 customer service technicians and the arrival rate of customers is 22.5 customers/hour. The average time to deal with one customer is 18.2 minutes. Therefore, the service rate capacity per technician is 3.2967 customers/hour. After running the Steady-State, Infinite Capacity Queues model, the average waiting time of customers is 0.14979 hour, which equals to about 9 minutes and there will be in average 3.37 customers waiting in the queue. Please refer to Appendix 1 for details.…

    • 1216 Words
    • 5 Pages
    Good Essays
  • Better Essays

    4.3. Kerzner H; A System Approach to Planning, Scheduling, and Control, nineth edition. John Wiley & Son 2003…

    • 1618 Words
    • 7 Pages
    Better Essays

Related Topics