Unit code:
QCF level:
Credit value:
• Aim
UNIT 15: MANAGING BUSINESS ACTIVITIES TO ACHIEVE RESULTS
Managing Business Activities to
Achieve Results
J/601/0946
4
15 credits
The aim of this unit is to provide learners with the understanding and skills to manage their activities in the business workplace to improve their effectiveness and efficiency.
• Unit abstract
This unit focuses on the effective and efficient planning and management of business work activities. It gives learners with understanding and skills needed to design and implement operational systems to improve their effectiveness and efficiency and achieve the desired results for the business.
Learners are encouraged to consider the importance and interrelationship of business processes and the implementation of operational plans, together with quality systems and health and safety, in achieving satisfactory results.
• Learning outcomes
On successful completion of this unit a learner will:
1 Understand the importance of business processes in delivering outcomes based upon business goals and objectives 2 Be able to develop plans for own area of responsibility to implement operational plans 3 Be able to monitor appropriate systems to improve organisational performance 4 Be able to manage health and safety in the workplace.
BH023329 – Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Business –
Issue 1 – April 2010 © Edexcel Limited 2010
69
UNIT 15: MANAGING BUSINESS ACTIVITIES TO ACHIEVE RESULTS
Unit content
1 Understand the importance of business processes in delivering outcomes based upon business goals and objectives
Functions: interrelationships of functions, mission, aims, objectives and culture; interrelationship with processes
Processes: principles and models of effective process management; types of business process measures, output; quality gateways; how to evaluate suitability
2 Be