Assuming the Role of the Systems
Analyst
Systems Analysis and Design
Kendall & Kendall
Major Topics
• Information systems
• Phases of analysis and design
• System maintenance
• CASE tools
• Alternate methodologies
SYTEM PROPOSAL (1 yellow pad)
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COMPANY
ORGANIZATIONAL CHART
SIZE OF THE COMPANY: SME, LE
CONTACT PERSON & JOB POSITION
LOCATION
PRODUCT/SERVICES OFFERED
EXISTING SYSTEM – IDENTIFY THE SYSTEM USER
(i.e. HR DEPARTMENT)
ASSIGNMENT - GROUP
• Research (1 yellow pad)
– Identify the common servicing department of the selected/target company (i.e. Advertising, Hospitality Resort,
Direct Selling, School, Trading)
Information
• Information is an organizational resource, which must be managed as carefully as other resources. • Costs are associated with information processing.
• Information processing must be managed to take full advantage of its potential.
Information System Categories
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Transaction processing systems (TPS).
Office automation systems (OAS).
Knowledge work systems (KWS).
Management information systems (MIS).
Decision support systems (DSS).
Expert systems (ES) and Artificial Intelligence (AI).
Group decision support systems (GDSS) and
Computer-Supported Collaborative Work Systems
(CSCWS).
8. Executive support systems (EES).
1. Transaction Processing Systems
• Computerized information systems developed to process large amounts of data for routine business transactions (e.g., payroll and inventory) • Eliminates the tedium of necessary operational transactions and reduces the time required to perform them manually
• These are boundary-spanning systems that permit the organization to interact with external environments 2. Office Automation Systems
• Support data workers, who do not usually create new knowledge, but rather analyze information so as to transform data or manipulate it in some way before sharing it
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