The Project READ resulted from individual and group studies and experiences of ePerformax staff members in the course of working with potential recruits.
Their research yielded the following realities which aroused concern:
While there were a lot of better paying jobs for Filipinos who had a good command of the English language, there were not enough Filipinos who could qualify.
Job seekers who come from middle income means and higher had better chances to land good jobs because they are more proficient in English and can help themselves to more books to improve themselves.
Job seekers who learned English at a younger age tend to have little trouble adjusting to global standards and communication challenges. The younger one develops English skills, the higher the chances of success later on in life.
Monetary assistance to the poor tend to be short-lived and non sustaining, but providing them skills for self-help gave them a chance for a better future. Cultivating English proficiency and access to books may provide a solution.
Brief History of the company ePerformax Contact Centers & BPO (eP) is a joint venture between TDG and ePerformax Contact Centers USA. As one of the first contact centers in the Philippines in 2002, eP provides high-performance customer service and BPO to a strategic group of US Fortune 500 companies. eP provides English speaking inbound customer service, sales support and BPO via voice calls, email and chat supporting client’s customers from the US, Canada and Australia.. eP’s sister company, the Global Communications & Management Academy, provides the essential training and skills to prepare Filipinos for a job in the country’s highly-regarded BPO industry supporting global companies.
Services Offered and its description
They seek to partner with their clients to manage their program from a business perspective to achieve their goals and vision. They think like we think… strategically and