Attrition Analysis
Project Title – “Understanding Causes of Attrition in IT & ITES Industry”
Name of the Company: TECH MAHINDRA LTD. Name of the Institute: Amity Global Business School, Pune Project Duration: Two months (June 1, 2011 – July 31, 2011)
Submitted By:
Neha Agrawal
MBA (HR + Marketing), Semester III Batch 2010-2012 Towards the Partial Fulfilment of
MASTER OF BUSINESS ADMINISTRATION AMITY GLOBAL BUSINESS SCHOOL, PUNE
Facult y Guide Mrs. Alpana Sharma HRM Faculty Amity Global Business School, Pune
Industry Guide Mr. Sujeet Matwankar Senior manager HR Operations, BSG Tech Mahindra Ltd., Pune
1
Acknowledgement
I had a great learning experience during my internship & took great effort in accomplishing the project successfully. This, however, would have never been possible without the kind & unconditional support of many individuals. I am highly indebted to Mr. Sujeet Matwankar (Senior Manager, Human Resources – Industry Guide) for giving the golden opportunity, for his generous & continuous support, for constant guidance as well as for providing necessary information & assistance regarding the project. I would like to express my gratitude towards Mrs. Swati Dixit (Manager, HR), Mrs. Neha Chachoria (Manager, HR), & Mr Shashi Kumar (Sr Executive, HR). They have been excellent mentors & helped me a great deal during my internship. Also, thanking all members of the HR Team for their encouragement & giving me the right platform. I would also like to extend my gratitude towards all employees of Tech Mahindra, with whom I interacted during the course of my internship project, for their kind co-operation, without which the project would have never existed. I would like to express my special gratitude towards Dr Chhabi Sinha Chavan (Dean, Amity Global Business School, Pune), who has always been available. Her support has been extraordinary & remarkable. She infuses tremendous amount of confidence & enthusiasm in us. I am obliged to Mrs. Alpana Sharma (HRM & OB
Name of the Company: TECH MAHINDRA LTD. Name of the Institute: Amity Global Business School, Pune Project Duration: Two months (June 1, 2011 – July 31, 2011)
Submitted By:
Neha Agrawal
MBA (HR + Marketing), Semester III Batch 2010-2012 Towards the Partial Fulfilment of
MASTER OF BUSINESS ADMINISTRATION AMITY GLOBAL BUSINESS SCHOOL, PUNE
Facult y Guide Mrs. Alpana Sharma HRM Faculty Amity Global Business School, Pune
Industry Guide Mr. Sujeet Matwankar Senior manager HR Operations, BSG Tech Mahindra Ltd., Pune
1
Acknowledgement
I had a great learning experience during my internship & took great effort in accomplishing the project successfully. This, however, would have never been possible without the kind & unconditional support of many individuals. I am highly indebted to Mr. Sujeet Matwankar (Senior Manager, Human Resources – Industry Guide) for giving the golden opportunity, for his generous & continuous support, for constant guidance as well as for providing necessary information & assistance regarding the project. I would like to express my gratitude towards Mrs. Swati Dixit (Manager, HR), Mrs. Neha Chachoria (Manager, HR), & Mr Shashi Kumar (Sr Executive, HR). They have been excellent mentors & helped me a great deal during my internship. Also, thanking all members of the HR Team for their encouragement & giving me the right platform. I would also like to extend my gratitude towards all employees of Tech Mahindra, with whom I interacted during the course of my internship project, for their kind co-operation, without which the project would have never existed. I would like to express my special gratitude towards Dr Chhabi Sinha Chavan (Dean, Amity Global Business School, Pune), who has always been available. Her support has been extraordinary & remarkable. She infuses tremendous amount of confidence & enthusiasm in us. I am obliged to Mrs. Alpana Sharma (HRM & OB
References: Economic Times, Avinash Nair, ET Bureau Dec 23, 2010, http://articles.economictimes.indiatimes.com/2010 -1223/news/27588783_1_attrition -rate-salary-hikes-salaried-class Rediff.com, May 03, 2011, http://www.rediff.com/money/report/high -attrition -rate-hurtingindia-deloitte/20110503.htm Times Jobs Blog, September 11, 2009, http://blog.timesjobs.com/2009/09/attrition -in-any-industry-isdue-to-either-a-push-or-a-pull-factor-roopa-abraham -hr-headbajaj-allianz/ GS Current Affairs, December 12, 2010, http://www.gscurrentaffairs.com/attrition -rate-may-go-up-25-in2011-with-heft y-hikes/ Financial Express, Deboj yoti Ghosh, Apr 29, 2011, http://www.financialexpress.com/news/high -rate-of-attritiondestabilising-bpo-industry/783079/