References: Riordan Manufacturing, Inc. (2012). Marketing Information System. Retrieved December 16, 2012, from Riordan Manufaturing: https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Riordan/Marketing/MIS.asp…
“Technology is only a tool and not as important as people, regardless of the size, and can have a major impacts on the company sales, profits, and overall success” (Sederquist, 2005, p. 137). The way Wal-Mart utilizes their technological resources has benefited them in many ways. From business expenses to improving customer service, Wal-Mart’s technology has allowed them to create a winning strategic plan. Wal-Mart began to strategize a plan that embodied requirements that maximize the overall benefits of technology throughout their company.…
This question is the problem that Riordan Manufacturing has had for many years. Recently, Riordan executive management hired a new Chief Information Officer (CIO) to improve its infrastructure and to answer this question. While management wants to use more IS and IT solutions throughout the organization, it has had trouble finding the perfect fit in all aspects of its operations. Even though IS and IT costs have risen, the puzzle pieces still have not come together; the value and benefit has not been clear to the company. As we will see throughout this review, it is time to focus and find the value that technology and information brings to the organization. It is time to find the efficiencies and savings that the company needs to clearly see the value. With Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), or Supply Chain Management (SCM) systems, there has got to be value in the way they are used. There has also got to be value in using outside services such as Application…
Best Buy Co., Inc. is an American public company that is a specialty retailer of consumer electronics in the United States, accounting for 19 percent of the market (1). Over the last fifteen years, Best Buy, like many retailers, is “competing with a perfect storm of disruptive technologies (2)”. It is hard to compete with those companies embraced with innovations, such as Apple and Amazon. Best Buy has lost $1.23 billion and 2.4% decreasing of revenue last year. In order to create a delighting customer atmosphere, Best Buy should focus on: engaging in innovations of e-commerce, training employees, and focusing on the target market.…
Lands’ End provides a competitive advantage that is contingent upon it IT-driven strategic initiatives. The business is able to offer customized products at a similar cost of high production products with significant revenue gains. Mass customization (MC) is a significant part in the successes of Lands’ End IT-driven strategy that allows the company to reach a vast majority of customers around the world. Helms et al. (2008) investigate e-commerce and information management and found that e-commerce provides capabilities for the MC service provider to reach global market and helps in learning about customer preferences. They divulged that information management can help manage the intellectual capital. They pose a strong argument that both e-commerce and information management can significantly improve the implementation of mass customization.…
As Walmart is a Cost Leader by strategy, technology innovation is a critical success factor for the company. By using advanced technology in its operations, it would help them in becoming more cost effective as well as keeping them competitive in the international market (Duke, 2010). As technology becomes the most “fundamental of all business changes in recent years” (Blocher, Stout, Juras & Cokins, 2013), Walmart is on schedule to remaining the benchmark within its market throughout the world.…
1)In today’s competitive marketplace where there is an increasing level of competition and decreasing product life cycles, product innovation has been identified as the key to a firm’s success (Slater, Mohr, & Sengupta, In Press).2) By seeking new or better solutions to customer problems, new product development can both transform existing markets and create new ones. 3)Without innovation, incumbents will slowly lose their markets as rivals may innovate past them (Hauser, Tellis, and Griffin, 2006). Miron-Spektor, Erez, and Naveh (2011) 4)further suggest that many firms today face immense pressures to pursue innovation to respond to the constant changes in customer requirements, and in particular to develop radical innovations that will draw the market spotlight, thus capturing more market share.…
The Information Revolution is said to be a massive change in the way organizations conduct business. In this day and age when time and information means money, information technology is critical to a business’s success. In order for Riordan Manufacturing to become known as a leader of manufacturing and be able to provide added value to customers, it must evaluate the current business processes and discern how technology can correct operations in a cost effective way while at the same time focus on using the technology in the areas that would give immediate results.…
Technological: Major technological improvements have resulted in an increase in web-enabled business. These e-commerce businesses have the potential of reaching to every single consumer in the marketplace and thus reducing the geographic boundaries that physical stores face.…
Today, business moves at a pace that was unimaginable just 20 years ago. This pace has been powered by advances in technology that have brought innovation to every part of a company’s value chain. Customers have increased expectations because technology has allowed companies to respond to customer needs quicker than ever before. For companies “Monitoring customer responses and changes in partner capabilities and expectations enables a competitive advantage position to be established and maintained” (Walters, 2007).…
Technology has advanced and changed very rapidly. Our business world depends on the most recent technology. Technology impacts customers’ choices of buying because what costumers want is convenience and personal satisfied tastes. Mckenna explains that, “…programmability is the new corporate capability to produce more and more varieties and choices for customers...offer each individual customer the chance to design and implement the ‘program’ that will yield the precise product, service, or variety that is right for him or her…explod[ing] into the reality of almost unlimited choice” (Mckenna 2).…
Autobytel should look at reducing the growth rate of sales and marketing from 40% a year to only 10% a year.…
References: Misra, H., & Choudhary, K. (2010). Opportunities and challenges for ICT mediated innovations in a development oriented value chain: The case of Jaipur Rugs Company. Vilakshan: The XIMB Journal of Management, 7(2), 21-48.…
According to the concept of the ‘ virtual value chain’, that is an extension of the conventional value chain, where the information processing itself can create value for customers. Therefore, there are three points to account for this. Firstly, Arcor can reduce costs, which means it can reduce a lot of wasteful steps and activities; then, it can provide low price and high quality products to their customers. Secondly, it needs to offer products and services. Here the focus is on knowing one’s customers, and sharing information with partners and suppliers to enhance customer satisfaction. Many service and manufacturing companies focus on building relationships with customers and on demand management as ways of using information. Recently, Arcor has a lot of plants in the world; it needs to offer high quality products and services to attract its customers and clients. Finally, it also needs to invent new products. Arcor…
Information and technology sweeps through our economy and no company can escapes from its effects. Information technology is a critical resource for today’s businesses. Information system help simplify organizational activities and processes such as moving goods, stocking shelves or communicating with suppliers. In this report we have discussed the strategic use of information system for industry analysis (external environment) of Video shops, strategic implication of ICTs, identification of key activities through value chain and identify how ICTs Support these activities. This report is all about checking the weak linkages. It also shows how we can transform our negative forces to positive and improve our value chain linkages. It also explains the importance of ICT’s and how they can help in transforming business from loss to profit by applying certain technology. In this report you also find the importance of value chain and its primary and secondary activities how it is important to have a good co-ordination between the two and within these activities. The video shop industry in New Zealand is not doing so good as there are several other substitutes available and people are preferring those substitutes. So after this the industry can apply this technology to compete with them and can leave a good affect on the people using it.…