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Avoiding the Alignment Trap in Intormation Technology

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Avoiding the Alignment Trap in Intormation Technology
CASE STUDY: AVOIDING THE ALIGNMENT TRAP IN INFORMATION TECHNOLOGY

Executive Summary

An alarming pattern has surfaced in that many companies are concentrating on alignment and are finding that their performance is either declining or moving sideways. Companies are focusing on the wrong solutions with respect to their Information Technology problems, resulting in severe bottlenecks to growth. Companies need to learn how to break out of the trap and build IT organizations that allow for growth rather than obstruct it. Companies will need to be committed as doing so will require a continuous effort.

The essential goal for these companies in order to succeed is to move IT into the upper-right quadrant, where they will be highly effective and highly aligned, and where IT appears to be enabling growth rather than inhibiting it. In order to move in this direction, it is my recommendation that the companies begin by installing local area networks locally, as well as a central database stored on a server to connect to head office. This option is economically feasible, will improve local efficiencies and will allow the sharing of resources and records. I would also recommend that the companies begin feasibility testing to explore the implementation of an internal ERP system to support global operations in the near future. Doing this will help companies to keep up with the competition.

Current Situation

Companies are getting caught in an “alignment trap” whereas they are spending large amounts of resources towards being highly aligned and not realizing the importance of being highly effective as well.

There are four quadrants within which companies are being categorized with respect to their ability to be effective. They are being measured based on the ineffectiveness as far as completing projects on time and on budget, and the ineffectiveness of alignment to an important business objective.

The first of these quadrants is “alignment trap”.

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