Award in Leadership and Management
Units contributing to
ILM Level 3
Award in Leadership and
Management (8600)
Title:
Solving problems and making decisions
Level:
3
Credit value:
2
Unit guided learning hours
9
Learning outcomes (the learner will)
Assessment criteria (the learner can)
1
Know how to describe a problem, its nature, scope and impact
1.1
Describe a problem, its nature scope and impact
2.1
2
Know how to gather and interpret information to solve a problem
Gather and interpret information to identify possible solutions to a problem
Prepare a summary of the options providing facts and evidence
3
Know how to evaluate options to make a decision
4
Know how to plan, monitor and review the implementation and communication of decisions
2.2
3.1
Apply a simple decision making technique to evaluate options to arrive at the best solution
4.1
Plan the implementation and communication of the decision
Describe which monitoring and review techniques could be used to evaluate outcomes 4.2
Additional information about the unit
Unit purpose and aim(s)
The learner will be able to solve problems and make decisions as required by a practising or potential first line manager.
Unit review date
31/03/2017
Details of the relationship between the unit and relevant national occupational standards or professional standards or curricula (if appropriate)
Links to Management & Leadership 2008
NOS: D8, D10
Assessment requirements or guidance specified by a sector or regulatory body (if appropriate) Support for the unit from a sector skills
Council for Administration (CfA)
council or other appropriate body (if required) Equivalencies agreed for the unit (if required) M3.01 – Solving problems and making decisions Location of the unit within the subject/sector classification system
15.3 – Business Management
Name of the organisation submitting the unit Institute of
ILM Level 3
Award in Leadership and
Management (8600)
Title:
Solving problems and making decisions
Level:
3
Credit value:
2
Unit guided learning hours
9
Learning outcomes (the learner will)
Assessment criteria (the learner can)
1
Know how to describe a problem, its nature, scope and impact
1.1
Describe a problem, its nature scope and impact
2.1
2
Know how to gather and interpret information to solve a problem
Gather and interpret information to identify possible solutions to a problem
Prepare a summary of the options providing facts and evidence
3
Know how to evaluate options to make a decision
4
Know how to plan, monitor and review the implementation and communication of decisions
2.2
3.1
Apply a simple decision making technique to evaluate options to arrive at the best solution
4.1
Plan the implementation and communication of the decision
Describe which monitoring and review techniques could be used to evaluate outcomes 4.2
Additional information about the unit
Unit purpose and aim(s)
The learner will be able to solve problems and make decisions as required by a practising or potential first line manager.
Unit review date
31/03/2017
Details of the relationship between the unit and relevant national occupational standards or professional standards or curricula (if appropriate)
Links to Management & Leadership 2008
NOS: D8, D10
Assessment requirements or guidance specified by a sector or regulatory body (if appropriate) Support for the unit from a sector skills
Council for Administration (CfA)
council or other appropriate body (if required) Equivalencies agreed for the unit (if required) M3.01 – Solving problems and making decisions Location of the unit within the subject/sector classification system
15.3 – Business Management
Name of the organisation submitting the unit Institute of