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Ayoko Na
Chapter 16
Operational Performance Measurement: Further Analysis of Productivity and Sales

Cases

16-1 Dallas Consulting Group

Readings

16-1: “Profit Variance Analysis: A Strategic Focus” by Vijay Govindarajan, John K. Shank, Issues in Accounting Education (Fall 1989).

This article uses a fictitious case to demonstrate how variance analysis can be tied explicitly to the strategies of the firm. It expands the Shank and Churchill framework (explained in the article) for variance analysis to include explicitly the strategy and the competitive position of the firm in the analysis and interpretation of results.

Discussion Questions:
1. Why is it inadequate and may even be misleading to rely only on the analysis reported in Table 3?
2. Does a favorable variance imply favorable performance?
3. Table 4 shows a rather elaborate and detailed analysis of variances of operating results. The analysis provides us information on the effect of variations of relevant operating factors on the operating result. The analysis includes relevant and important operating factors such as total market size, market share of the firm, sales mix, selling price, and costs. The analysis considers almost all, if not all, the factors that are of interest and important to management. Why is the analysis incomplete?

16-2: “Examining the Relationships in Productivity Accounting” by Anthony J. Hayzen, James M. Reeve, Management Accounting Quarterly (Summer 2000).

Change in profit of a firm or business unit can be analyzed in terms of a change in productivity and a change in price recovery. Change in product quantities and change in resource quantity drive the change in productivity. Change in product prices and change in resource prices drive the change in price recovery. These relationships can be displayed to provide an instant visual analysis of the causes of profit change. Such visualization can provide a robust method for analyzing strategy and stakeholder



References: Andrews, K.R., The Concept of Corporate Strategy (Homewood, IL: Dow-Jones Irwin, 1971). Ansoff, H.I., Corporate Strategy (New York: McGraw-Hill, 1965). Chandler, A.D., Strategy and Structure (Cambridge, MA: The MIT Press, 1962). Govindarajan, V., “Implementing Competitive Strategies at the Business Unit Level: Implications of Matching Managers to Strategies,” Strategic Management Journal (May-June 1989), pp. 251–269. _______, “Impact of Participation in the Budgetary Process on Managerial Attitudes and Performance: Universalistic and Contingency Perspectives,” Decision Sciences (1986b), pp. 496–516. _______, “A Contingency Approach to Strategy Implementation at the Business Unit Level: Integrating Management Systems with Strategy,” Academy of Management Journal (September 1988). _______, and A.K. Gupta, “Linking Control Systems to Business Unit Strategy: Impact on Performance,” Accounting, Organizations and Society (1985), pp. 51–66. _______, and J.K. Shank, “Cash Sufficiency: The Missing Link in Strategic Planning,” The Journal of Business Strategy (Summer 1986), pp. 88–95. _______, and _______, “Resource Sharing Among SBUs: Strategic Antecedents and Administrative Implications,” Academy of Management Journal (December 1986), pp. 695–714. Henderson, B.D., Henderson on Corporate Strategy (Cambridge, MA: Abt Books, 1979). Hofer, C.W., and M.J. Davoust, Successful Strategic Management (Chicago, IL: A.T. Kearney, 1977). _______, and D.E. Schendel, Strategy Formulation: Analytical Concepts (St. Paul, MN: West Publishing, 1978). “Midwest Ice Cream Company,” in J.K. Shank, Ed., Contemporary Management Accounting: A Casebook (Englewood Cliffs, NJ: Prentice-Hall, 1982), pp. 157–173. Miles, R.E., and C.C. Snow, Organizational Strategy, Structure and Process (New York: McGraw Hill, 1978). Porter, M.E., Competitive Strategy: Techniques for Analyzing Industries and Competitors (New York: The Free Press, 1980). Shank, J.K., Contemporary Management Accounting: A Casebook (Englewood Cliffs, NJ: Prentice-Hall, 1982). _______, and N.C. Churchill, “Variance Analysis: A Management-Oriented Approach,” The Accounting Review (October 1977), pp. 950–957. Wright, R.V.L., A System for Managing Diversity (Cambridge, MA: Arthur D. Little, Inc., 1975).

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