The concept of a corporate code of conduct is a necessary rule and standard of governance that all corporations should develop and adhere to. The corporate code of conduct (CCC) is something that sets the ethical tone of your place of business. It tells your suppliers, partners, customers, and most importantly, your employees, "This is how we do business." One point made by BP's CEO, Tony Hayward, is that great …show more content…
companies are built on trust. In a society where everyone and everything in the public eye is constantly under scrutiny, it is important to have a positive rapport and reputation with those with whom you interact. This is how trust is developed. You do the right thing enough of the time that people will assume you are doing it all of the time without checking. The way you do this is by making sure your people are trying to do the right thing all of the time.
To not have a CCC is to not give your people the direction they need to do so. Conventional wisdom would say that people know the right thing to do in a given situation. But having a CCC cements that in their minds and affirms, "Yes, this is the right thing to do." Sometimes greed gets the better of us and unless we have a moral and/or ethical compass to direct us, we can stray from what conscience might dictate. This is the purpose of the CCC. It is not to say that people don't know what they are doing or that they are so reprobate that they are incapable of making ethical decisions on their own. To the contrary, it is the corporate culture setting standard that give everyone foundation needed to be confident about consistently making the most ethical decision. To not have a CCC robs your organization of that strength.
The CCC also adds consistency.
People come from different backgrounds and cultures. They have varying concepts of what is right and wrong and the grey in between, ethically speaking. The CCC helps people to come to a common ground in regards to business ethics and what is acceptable and what is not. Because your suppliers, employees, partners, and customers' ideas of ethics can vary so much, it is important to have a CCC to hold everyone accountable to a consistent standard. Regardless of the High vs. Low-context culture of your organization, it is good from people to know where they stand. These are some of the benefits of the
CCC.
The BP CCC is particularly impressive because not only is the standard it provides high, it also leaves room for greater ethical stringency. The BP CCC plainly states that when faced with a ethical decision, the employee is to follow the BP CCC or the laws of the land, "whichever sets the highest standard of behavior." For a multinational company where the host country's laws may not meet or perhaps exceed the CCC, this is most important. By making sure your employees are always behaving in accordance with the highest measure of ethics, you can avoid many if not all possible pitfalls having to do with your firm's reputation as an ethical guest.
Another one of the strong points of BP's CCC is the company's desire to bring its suppliers, partners, employees, and customers up to that same high standard, even when that companies ethical standards do not demand such behavior. The CCC states that BP "must not use a contractor, agent, consultant or other third party to perform any act which conflicts with this code."
The BP CCC also does an excellent job of promoting equality and a strict merit system. In the case where a country's laws do not necessarily promote equality, be it gender, racial, or otherwise, BP continues to try to do so. One example of this is found in one of the CCC Q&A sections where it is asked whether a woman should be proposed for advancement even though the domestic laws would prohibit her from performing said job. The CCC states that "[the manager should] continue to put the best candidate forward based on merit. This is leading by example, and might in time be an influence for change." This infers that even though it may be the host culture, BP does not agree with or promote discrimination.
Protection and respect of the individual is paramount in the code. Herein lays another key strength of the BPCCC: it demands the individual be aware of and defensive of the CCC. It holds the employee responsible for knowing and keeping the code but also for helping others to keep it. Several times throughout the code it states that if the employee is aware of any misdeeds going on within the company, they are responsible to report these activities. In an effort to promote this type of behavior, BP has put certain "checks and balances" in place to protect the individual, namely Open Talk.
Open Talk is a program BP has instituted to help its employees feel comfortable reporting activities they do not feel are in keeping with its CCC. It is an independent hotline employees can call (wherein they may state their name or remain anonymous) and report the aforementioned unethical behavior, free from fear of retaliation. These kinds of programs not only show your employees your dedication to ethical behavior, but also give them a means by which everyone is kept in check, CEO to service station attendant.
Such is the tone of the BP CCC: Not just the high road when you must, but the highest road possible at all times. CCCs like these do much promote ethical behavior in all business' domestic as well as international. It takes into account and encompasses all cultures while demanding the highest level of respect and ethics for all parties involved.