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BAE Essay
To be a successful manager, supervisor, or team leader, it is necessary to have many skills. These include technical skills, conceptual skills, ethical behaviour and communication skills. All of these skills are beneficial to set goals, guide employees, give directions, make decisions, handle a variety of problems and act as a role model on a daily basis. While managers certainly need technical and conceptual skills, among others, effective communication is the most essential skill for a manager. This is particularly evident in the business areas of teamwork and change management.
It is true that technical and conceptual ability are also important to some extent. Technical skills, for example, involve understanding the competence required in a particular workplace, involving accounting, engineering and information technology skills which can be applied to creating budgets, operating machinery, or using advanced computer software (Dwyer& Hopwood 2009, p. 8). Hence, this skill is essential for managers to understand the complex working of the organization. Dwyer and Hopwood further explain that conceptual skill plays an important role in a business, as managers need to understand how the organization units work together and whether they fit into the competitive environment (pp. 8-9).
However, communication skills are the most significant skills for managers, and teamwork is one area in which they are crucial. Firstly, achievement of a common objective needs communication; as a result, a group of members needs to interact and cooperate with their partners (Hickey, Nader & Williams 2005, pp. 27-31). By sharing objectives through effective communication, teamwork can enable companies to narrow the gap between managers and employees, so they can achieve the objectives of the organisation effectively and efficiently (Dwyer & Hopwood 2009, pp.10-11). Moreover, managers need to communicate well with their staff to choose appropriate employees and encourage them to



References: Dwyer, J& Hopwood, N 2009, Management strategies and skills, McGraw-Hill, Sydney Nickey, M, Nader, T & Williams, T 2005 Cambridge HSC business studies, CUP, Cambridge Horsley, M, Anderson, S, Biddle, I, Harper, G & Mulas, R 2000, Heinemann business studies: HSC Course, Heinemann, Port Melbourne

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