baggage blunders (british airways) CASE STUDY
BAGGAGE BLUNDERS
A Case Study
Presented to the Faculty of the Department of Business and Management
College of Management and Economics of the
Visayas State University
______________________________________________________
In Partial Fulfillment of the Requirements in
MGMT 101: Concepts and Dynamics of Management
______________________________________________________
Submitted by:
GROUP III
Acabado, Rona Jane E.
Alpar, Florie Mae A.
Bisco, Allen G.
Goliat, Wilson B.
Gortepacion, Gecel M.
Laureno, Fretsie Ann C.
Munez, Levenia C.
Munez, Michelle A.
Ocon, Christian John N.
Submitted to:
Mr. Stephen Alexeus G. Baltazar
September 23, 2013
ACKNOWLEDGEMENT
In the development of this case study the authors specifically acknowledges with pleasure the various helps, suggestions, and useful criticisms they received from Kristina Ginn A. Estoy. A big contribution and hard worked from her during the making of this case study is very great indeed. Special thanks to Mr. Stephen Alexeus G. Baltazar , who took the time to point out the correct format and make countless suggestions in the interest of clarity and ease of reading of this case study. It is difficult to avoid typographical and clerical errors; the authors will consider it a favor if they are notified of any such errors in this case study. Since many errors of both omission and commission are inevitable, it will be deeply appreciated if suggestions and criticisms are brought to the author’s attention. For the many kind individuals who have already helped, it is hoped that they will accept the author’s sincerest appreciation for their unselfish efforts. Without all these available help and sincere contributions, the publication and printing of this case study wouldn’t have been possible.
CASE STUDY ANALYSIS
Title Page ................................................. 1
AcknowledgemenT
A Case Study
Presented to the Faculty of the Department of Business and Management
College of Management and Economics of the
Visayas State University
______________________________________________________
In Partial Fulfillment of the Requirements in
MGMT 101: Concepts and Dynamics of Management
______________________________________________________
Submitted by:
GROUP III
Acabado, Rona Jane E.
Alpar, Florie Mae A.
Bisco, Allen G.
Goliat, Wilson B.
Gortepacion, Gecel M.
Laureno, Fretsie Ann C.
Munez, Levenia C.
Munez, Michelle A.
Ocon, Christian John N.
Submitted to:
Mr. Stephen Alexeus G. Baltazar
September 23, 2013
ACKNOWLEDGEMENT
In the development of this case study the authors specifically acknowledges with pleasure the various helps, suggestions, and useful criticisms they received from Kristina Ginn A. Estoy. A big contribution and hard worked from her during the making of this case study is very great indeed. Special thanks to Mr. Stephen Alexeus G. Baltazar , who took the time to point out the correct format and make countless suggestions in the interest of clarity and ease of reading of this case study. It is difficult to avoid typographical and clerical errors; the authors will consider it a favor if they are notified of any such errors in this case study. Since many errors of both omission and commission are inevitable, it will be deeply appreciated if suggestions and criticisms are brought to the author’s attention. For the many kind individuals who have already helped, it is hoped that they will accept the author’s sincerest appreciation for their unselfish efforts. Without all these available help and sincere contributions, the publication and printing of this case study wouldn’t have been possible.
CASE STUDY ANALYSIS
Title Page ................................................. 1
AcknowledgemenT
Bibliography: It was called as the " Twenty - first century gateway to Britain" by Queen Elizabeth II in March 15, 2008 during its opening day. With two decades from conception to completion, and 100 million hours of labor, opening day didn 't work out as planned. The Heathrow Case retrieved from http://sfuheathrowcase.wordpress.com/ on September 22, 2013 The Project Failure at Heathrow retrieved from http://www.zdnet.com/blog/projectfailures/it-failure-at-heathrow-t5-what-really-happened/681 on September 22, 2013