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Barbara Norris: Leading Change in the General Surgery Unit

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Barbara Norris: Leading Change in the General Surgery Unit
Barbara Norris: Leading Change in the General Surgery Unit

Category
Summary
Actor
Barbara Norris
(Nurse Manager)

Business Unit
General Surgery Unit (GSU) at
Eastern Massachusetts University Hospital (EMU)

Barbara’s Career Path
Grew up in a small town in Western Massachusetts in US
Her mother and grandmothers were nurses, and she developed a deep respect and admiration for the profession at an early stage. By the time she entered high school, she wanted to be a nurse
Graduating with honors from the “Nursing Program” at Eastern Massachusetts University.
Start the work at EMU – Emergency Room (x4 yrs)
Move to EMU – Trauma Unit (x1 yr)
Pregnant with her first child
Change the work in Part-Time basis, 1~2 shifts per week (Several yrs)
Pregnant with her second child
Full time housewife and concentrated on her young family, give up her work
After her kids were in grade-school (primary school), she resume back to the Full-Time Nurse at EMU - Trauma Unit (x? yrs)
When her kids entered high-school, Barbara began the coursework for “Master Program in Nursing and Health Care Administration” (Barbara’s mentor & friend, Betty Nolan, her nurse manager, also encourage her to pursue the masters in Nursing Administration)
After Barbara completed the program, Nurse manager from EMU’s GSU announced her retirement.
Barbara applied for this vacancy
Reason1: She welcomed the opportunity to stage at EMU
Reason2: She want to take the challenge to turn the unit around
After a series of interviews with different parties (inc. EMU’s Nursing Director & Administrative Leadership), Barbara was offered the job and become the Nurse Manager in EMU’s GSU
Betty Nolan (Barbara’s mentor, trusted friend & nurse manager) advise her that don’t take the offer, she value Betty’s advise but she Confirmed to Go Ahead because of she would like to take the new challenge in her career, as well as the GSU Job was a good opportunity for her to the next step
Nursing Director, John Frappewell congratulated her

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