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bashar anan
Q1 what is the Objective setting and Strategy formulation and Good Management Control ( ch 1 ) مهم

Q2 what is the Results Control? مهم
It involves rewarding individuals for generating good results (meritocracies), or punishing them for poor results.
Results controls create meritocracies . In meritocracies, the reward are given to the most talented and hardest working employees, rather than those with the longest tenure .
It influences actions because it causes employees to be concerned about the consequences of the actions they take.
However, the employees’ actions are not constrained;
Employees are empowered to take any actions, not dictated by the company, and they believe that this actions will best produce the desired results.
Results controls also encourage employees to discover and develop their talents and to get placed into jobs in which they will be able to perform well.
As a result, well- designed results control systems can help produce the desired results .
Cannot be used in every situation, effective only where the desired result areas can be controlled (to a considerable extent) by the employees whose actions are being influenced and where the controllable result areas can be measured effectively
Results controls are consistent with decentralized forms of organizations .(for example Alfred Sloan in GM )
Preventive type control, effective in addressing motivational problems, personal limitation problems

Q3 what is the Results controls provide several preventive-type benefits?

Q4 Conditions determining the effectiveness of result control? مهم

Q5 what is the Action controls كل شابتر 3  مهم
Q6 what is the Behavioral displacement and Gamesmanship? Chapter 5 مهم

Q7 What is the Control benefits of incentives? Chapter 9 مهم
Informational the effort directing purpose .
Rewards attract the employees’ attention and inform them of the relative importance of often-competing results areas.
: Employees know

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