Beam
29 September 2013
The President
Mr Richard Byles
Sagicor Jamaica Human Resources Department, Head Office 28 - 48 Barbados Avenue,
Kingston 5
Jamaica, West Indies Dear Mr Byles, I am a student of Jamaica College conducting a project research as a part of my CXC Office Administration examination in 2014.
I would be thankful if you would allow me to interview/survey and observe one of your Sales Clerks in their natural working environment. The topic is “to determine the skills necessary for entry-level workers in the sales department “. I would like to examine the organization’s training manuals associated with Sales Department as part of my research. I anticipate the process would take no longer than a week.
If you should have any concerns or questions please contact Miss. K. Sterling at Jamaica College. She may be reached on the School’s office line at 927-0056.
I would like to thank you for considering my request and I look forward to receiving your soonest and favourable response.
Yours Sincerely,
......................................
Dunga Whyte
5th Form STUDENT
Jamaica College
PART II: GATHERING OF DATA
METHODOLOGY
In order for this project to be completed a questionnaire, interview and observation methods were used to collect data.
Questionnaire
Twenty questionnaires were handed out, and ten (5) days was given to each individual to complete the questionnaire, ensuring that each person received sufficient time to complete it. This method was used because the questionnaire is more time efficient because respondents can complete the questions in their own time.
Interview The interview will take 5-15 minutes and the total amount of questions that will is five (5). This method was used because it gives immediate feedback and more in-depth information will be collected.
The five (5) questions that are in the questionnaire asked of persons in the sales department:
1. Why do you think you were
The President
Mr Richard Byles
Sagicor Jamaica Human Resources Department, Head Office 28 - 48 Barbados Avenue,
Kingston 5
Jamaica, West Indies Dear Mr Byles, I am a student of Jamaica College conducting a project research as a part of my CXC Office Administration examination in 2014.
I would be thankful if you would allow me to interview/survey and observe one of your Sales Clerks in their natural working environment. The topic is “to determine the skills necessary for entry-level workers in the sales department “. I would like to examine the organization’s training manuals associated with Sales Department as part of my research. I anticipate the process would take no longer than a week.
If you should have any concerns or questions please contact Miss. K. Sterling at Jamaica College. She may be reached on the School’s office line at 927-0056.
I would like to thank you for considering my request and I look forward to receiving your soonest and favourable response.
Yours Sincerely,
......................................
Dunga Whyte
5th Form STUDENT
Jamaica College
PART II: GATHERING OF DATA
METHODOLOGY
In order for this project to be completed a questionnaire, interview and observation methods were used to collect data.
Questionnaire
Twenty questionnaires were handed out, and ten (5) days was given to each individual to complete the questionnaire, ensuring that each person received sufficient time to complete it. This method was used because the questionnaire is more time efficient because respondents can complete the questions in their own time.
Interview The interview will take 5-15 minutes and the total amount of questions that will is five (5). This method was used because it gives immediate feedback and more in-depth information will be collected.
The five (5) questions that are in the questionnaire asked of persons in the sales department:
1. Why do you think you were