Preview

Behavioral Interviewing: A Case Study

Powerful Essays
Open Document
Open Document
1916 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Behavioral Interviewing: A Case Study
I. What is it? – An Introduction

Behavioral interviewing is a relatively new mode of job interviewing. Employers such as AT&T and Accenture (the former Andersen Consulting) have been using behavioral interviewing for about 15 years now, and because increasing numbers of employers are using behavior-based methods to screen job candidates, understanding how to excel in this interview environment is becoming a crucial job-hunting skill.

The premise behind behavioral interviewing is that the most accurate predictor of future performance is past performance in similar situations. Behavioral interviewing, in fact, is said to be 55 percent predictive of future on-the-job behavior, while traditional interviewing is only 10 percent predictive.
…show more content…
Vary your examples; don 't take them all from just one area of your life.
Use fairly recent examples. If you 're a college student, examples from high school may be too long ago.

Despite the many possible behavioral questions, you can get some idea of what to expect by looking at Web sites that feature behavioral questions, including:
Sample Behavioral Interview Questions
Job Interview Question Database
Behavioral Interviewing

Knowing what kinds of questions might be asked will help you prepare an effective selection of examples.

See Appendix A below, and the Additional Links section for a list of Sample Behavioral Interview Questions.
V. During the Interview

In the interview, your response needs to be specific and detailed. Candidates who tell the interviewer about particular situations that relate to each question will be far more effective and successful than those who respond in general terms.

Ideally, you should briefly describe the situation, what specific action you took to have an effect on the situation, and the positive result or outcome. Frame it in a three-step process, usually called an S-A-R, P-A-R, or S-T-A-R
…show more content…
Describe a time when you were faced with a stressful situation that demonstrated your coping skills.
3. Give me a specific example of a time when you used good judgment and logic in solving a problem.
4. Give me an example of a time when you set a goal and were able to meet or achieve it.
5. Tell me about a time when you had to use your presentation skills to influence someone 's opinion.
6. Give me a specific example of a time when you had to conform to a policy with which you did not agree.
7. Please discuss an important written document you were required to complete.
8. Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.
9. Tell me about a time when you had too many things to do and you were required to prioritize your tasks.
10. Give me an example of a time when you had to make a split second decision.
11. What is your typical way of dealing with conflict? Give me an example.
12. Tell me about a time you were able to successfully deal with another person even when that individual may not have personally liked you (or vice versa).
13. Tell me about a difficult decision you 've made in the last year.
14. Give me an example of a time when something you tried to accomplish and

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Tanglewood6

    • 1897 Words
    • 8 Pages

    Note to interviewer: Behavioral interview questions are used in order to determine if an applicant has the skills and competencies needed for the job. The rationale is that if they know how the applicant performed in the past it will help give a sense of how they might do in the future.…

    • 1897 Words
    • 8 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Unit 496 Agency Paper

    • 629 Words
    • 3 Pages

    3. Briefly describe the assignments and tasks that you performed this week. What are your personal feelings about these assignments and tasks? How would you evaluate your job performance in regards to these assignments/tasks?…

    • 629 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Tanglewood Case 6

    • 2170 Words
    • 9 Pages

    1. Tell me about a time when you had to make a decision that benefitted the company, but went against your personal values.…

    • 2170 Words
    • 9 Pages
    Satisfactory Essays
  • Satisfactory Essays

    17) What is the greatest ethical issue you have addressed and why you saw it as your greatest dilemma?…

    • 262 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    nvq3 assign 6

    • 549 Words
    • 3 Pages

    Give an example of something an individual asks you to do that is not within the agreed scope of your job role, and say what you would do 2.1…

    • 549 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Pmp Interview Questio

    • 5004 Words
    • 21 Pages

    6. Tell me how you would react to a situation where there was more than one way to accomplish the same task, and there were very strong feelings by others on each position.…

    • 5004 Words
    • 21 Pages
    Good Essays
  • Satisfactory Essays

    The cognitive interview was created by Fisher and Gieselman in 1992, the cognitive interview is a technique which aims to bring out more accurate information from eye witnesses. It consists of four stages; the interviewee is asked to mentally recreate the environment from the original incident including weather conditions and their feelings. The interviewee is asked to report every single detail of the incident even if it may seem irrelevant. They’re asked to recall the incident in reverse order, this is to stop them relying on their schemas when recalling. Then this is where they are asked to imagine they were somewhere else or someone else recalling based on their point of view.…

    • 277 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Interview

    • 3055 Words
    • 13 Pages

    • Give me an example of a project or initiative you had to manage where you had to demonstrate your…

    • 3055 Words
    • 13 Pages
    Powerful Essays
  • Better Essays

    Fmla Violations

    • 1087 Words
    • 5 Pages

    Although interviews have low validity for predicting future job performance, they are very important because employers and candidates can exchange important information about the organization and about the candidate. It is also important for the interviewer and the candidate to meet in person so that the interviewer can get a feel for the candidate and the candidate can get a feel for the organization and possibly a realistic job preview (Levy,…

    • 1087 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Enhancing Groups

    • 824 Words
    • 4 Pages

    2. Have you been part of group decision making that went against what you felt was right? What factors led you to reduce your opposition or stop arguing against the group’s stance?…

    • 824 Words
    • 4 Pages
    Good Essays
  • Good Essays

    1. (TCO A) How have customers' expectations of their sales rep and their role in…

    • 435 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Life

    • 1136 Words
    • 5 Pages

    b. Were you successful in each instance in persuading your audience to agree with you?…

    • 1136 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    Elder Interview

    • 642 Words
    • 7 Pages

    develop questions based on their own interest, conduct an interview of an older adult using the…

    • 642 Words
    • 7 Pages
    Satisfactory Essays
  • Satisfactory Essays

    It is inevitable that at some point in every person’s life they will have to be interviewed. Interviews can be for numerous things such as jobs, scholarships, or even beauty pageants. The goal of an interview is to asses a person’s character, work ethic, and reliability. One way interviewers assess a person is by asking them behavioral interview questions. Behavioral interview questions can be difficult to answer, but it is important for interviewees to answer appropriately to leave a positive impression. To formulate the best possible response for behavioral interview questions, the interviewee should draw from their own personal experiences which highlight those things they have accomplished or have been successful at, and of course, have…

    • 119 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    "Based on your past work experience, what is the most significant action you have ever taken to help out a co-worker?"…

    • 619 Words
    • 6 Pages
    Satisfactory Essays