Bellagio
Controls at the Bellagio Casino Resort
As the name states, this case is about the controls Bellagio Casino Resort employs in order to ensure an efficient and effective running of its operations. The controls employed by Bellagio demonstrate how tight management needs to ensure their internal control system is in order to be effective. Bellagio uses both tight action controls and tight results controls.
Tight action controls include behavioural constraints, including physical and administrative, pre-action reviews, and action accountability. Physical constraints employed by Bellagio include locked cash boxes on the casino floor, daily cash and coin counts, constant observation and supervision and constant computer monitoring. Administrative controls were also put into place. Personnel who dealt with cash directly such as change personnel, coin redemption personnel, cashiers and chip fill bank personnel were individually accountable for the money charged out to them. They were charged to give back the exact amount given to them. Large shortages or persistent patterns of shortages were reasons for dismissal.
Bellagio had individual accountability for cash, formal procedures for transfers of cash, strict controls over credit issuance and tight controls in the count room. Additionally, all employees of the casino had to be registered with the GCB. There are rules that Bellagio had to follow such as remitting the names, SIN numbers and hire dates of all employees to the GCB every month. Front line gamers such as dealers were subjected to multiple forms of supervision and surveillance.
As a final act, audit procedures were also employed in order to ensure the accuracy of all transactions and their accompanying documentation. The management team of Bellagio also has plans in place to increase controls in order to track the happenings as they happen, increase the efficiency of slot machines, improve player ratings and increase the effectiveness of
As the name states, this case is about the controls Bellagio Casino Resort employs in order to ensure an efficient and effective running of its operations. The controls employed by Bellagio demonstrate how tight management needs to ensure their internal control system is in order to be effective. Bellagio uses both tight action controls and tight results controls.
Tight action controls include behavioural constraints, including physical and administrative, pre-action reviews, and action accountability. Physical constraints employed by Bellagio include locked cash boxes on the casino floor, daily cash and coin counts, constant observation and supervision and constant computer monitoring. Administrative controls were also put into place. Personnel who dealt with cash directly such as change personnel, coin redemption personnel, cashiers and chip fill bank personnel were individually accountable for the money charged out to them. They were charged to give back the exact amount given to them. Large shortages or persistent patterns of shortages were reasons for dismissal.
Bellagio had individual accountability for cash, formal procedures for transfers of cash, strict controls over credit issuance and tight controls in the count room. Additionally, all employees of the casino had to be registered with the GCB. There are rules that Bellagio had to follow such as remitting the names, SIN numbers and hire dates of all employees to the GCB every month. Front line gamers such as dealers were subjected to multiple forms of supervision and surveillance.
As a final act, audit procedures were also employed in order to ensure the accuracy of all transactions and their accompanying documentation. The management team of Bellagio also has plans in place to increase controls in order to track the happenings as they happen, increase the efficiency of slot machines, improve player ratings and increase the effectiveness of