THE UNIVERSITY OF THE WEST INDIES
ST. AUGUSTINE, TRINIDAD AND TOBAGO, WEST INDIES
FACULTY OF SOCIAL SCIENCES
DEPARTMENT OF MANAGEMENT STUDIES
MGMT 3022 – ORGANIZATIONAL DEVELOPMENT
(EVENING UNIVERSITY)
COURSE CODE: Mgmt. 3022
COURSE TITLE: Organizational Development
CREDITS: 3
SEMESTER & YEAR: 2: 2011/2012
COURSE LECTURER: Mr. Roland Baptiste
LECTURE TIME: Thursday 5:00-8:00PM
DATE DUE: April, 2012
GROUP NAMES: Tricia Toney-Nurse- 809005837
Colleen Skeete- 809002287
Atia Kelly- 809002592
Krystel Chin Albert- 037373614
Dayo Gervais – 808100296
Sunita Bachew - 809001270
Coleen Paul-
WORD COUNT:
Content
1. Case Summary and Questions
2. Executive Summary
3. Introduction
4.
Case Summary
Ben and Jerry’s (A): Team Development Intervention
Ben & Jerry’s Homemade Inc. (B&J) is one of the two major players in the super premium ice-cream market in the United States of America. B&J had been very successful throughout the 1980s; controlled by Ben Cohen and Jerry Greenfield. It currently holds 42% of its market. It benefits from its high product quality, social image and