Our one-year manufacturer’s warranty covers all labor and parts under normal usage. These terms are valid if the Benson 500 motorcycle is used as directed. If the motorcycle is modified in any way, all terms of this warranty will be voided. Our mechanic has examined your motorcycle and determined that 10W30 oil along with leaded gasoline has been used in the motorcycle. The owner's manual states that 2-cycle engine oil and unleaded gasoline must be used for the warranty to be in effect. Therefore, we are sorry to say that we will not be able to cover the repairs you have requested under warranty. …show more content…
May we remind you that we have excellent parts and service facilities for proper maintenance of your motorcycle, and we are chiefly interested in your continued satisfaction.
If you wish to do so, our shop technicians are readily available to repair your motorcycle's engine for $235. We would be more than happy to arrange a payment plan if desired or needed, and we will provide you with useful information to assist you in properly caring for your Benson 500 motorcycle. If you would like to authorize this repair, please call our repair center at (222) 222-2222 or myself using the telephone number provided
below.