The Child protective (Case Manager) services duties are to protect and strengthen children families and young adults by intervening and implementing services for families when needed. They are to provide resources to places where the families can receive assistance needed to help improve and/or maintain the overall stability of the family, while insuring the welfare of the children under New York City guidelines. Acs also provides early learn education for parents and children who qualify for their service. Acs Case managers provide interventions services during or following investigations or initial assessments. Case management involves working with families to establish goals, creating plans to achieve the goals, providing services to meet needs identified in assessments, monitoring progress toward achievement of the goals, and closing cases when goals have been achieved. The case manager works closely with the family to identify strengths and challenges and, together with the family and a community of providers, develops a case plan with a goal of preserving or reunifying the family which can provide a safe environment for the child(ren).
Clients: Santana family who consist of, Alfredo Santana who is the biological father to Hector and Vanna Santana is 5 years old and Hector Santana is 2 months old. Bonnie Santana is their biological mother and also married to Alfredo.
Demographics: The Santana family is an English speaking, Hispanic catholic family. Bonnie and Alfredo Santana whom are married and share two children together, Hector and Vanna Santana. The Santana family recently moved from their neighborhood (Crown Heights Brooklyn that they grew up in due to loss of income, which has caused the Santana family to