1) Two information systems that support the entire organization are
A. enterprise resource planning systems and dashboards
B. transaction processing systems and office automation systems C. enterprise resource planning systems and transaction processing systems
D. expert systems and office automation systems
2) _______ is the direct use of information systems by employees in their work
A. Transaction processing systems B. End-user computing
C. Decision support systems
D. Management information systems
3) ______ attempt to duplicate the work of human experts by applying reasoning capabilities A. Expert systems
B. Dashboards
C. Business intelligence systems
D. Decision support systems
4) ______ issues involve who may obtain information and how much they should pay for this information
A. Privacy B. Accessibility
C. Property
D. Transferability
5) _____ issues involve collecting, storing, and disseminating information about individuals. A. Privacy
B. Accuracy
C. Property
D. Accessibility
6) Your company’s computers have been taken over by an attacker and used to attack another organization’s information systems. Your problem is which of the following?
A. Poor security policies and procedures
B. Lack of due diligence C. Downstream liability
D. Poor service-level agreements
7) You are the only person in your office to upgrade to Microsoft® Word 2010. Before you share documents with coworkers, you should do which of the following?
A. Print out a backup copy of documents
B. Run the Compatibility Checker
C. Burn all documents to CD
D. Create a document summary
8) Which of the following is detected by the contextual spelling checker?
A. Duplicate words
B. Irregular capitalization
C. Use of their when you should use there
D. Improper use of commas and other punctuation
9) If your cursor is near the bottom of a page and you want to display the next paragraph you type at the top of a new page, you should