Bma Chapter15,16,17 Multipule Choice

Chapeter15
Question 1 (1 point)
Organisational structure is made up of six key elements. Which of the following is not one of these elements?
1) coordination
2) formalisation
3) departmentalisation
4) centralisation

Question 2 (1 point)
Work specialisation is the same as:
1) unity of command
2) span of control
3) job grouping
4) division of labour

Question 3 (1 point)
Which one of the following components of organisational structure specifically defines where decisions are made?
1) centralisation
2) technology
3) formalisation
4) complexity

Question 4 (1 point)
At an Alcoa aluminium tubing plant, production is organised into five departments: casting; press; tubing; finishing; and inspecting, packing and shipping. This is an example of ________ departmentalisation.
1) process
2) product
3) functional
4) geographic

Question 5 (1 point)
The unbroken line of authority that extends from the top of the organisation to the lowest echelon and clarifies who reports to whom is termed:
1) authority
2) chain of command
3) power
4) unity of command

Question 6 (1 point)
Which of the following is a drawback of a narrow span of control?
1) It encourages overly tight supervision and discourages employee autonomy.
2) It is inexpensive.
3) Managers maintain closer control.
4) It empowers employees.

Question 7 (1 point)
If you have a narrow span of control, you have a ________ organisation.
1) matrix
2) multi-level
3) short
4) tall

Question 8 (1 point)
Explicit job descriptions, lots of rules, and clearly defined procedures concerning work processes are consistent with:
1) technological innovation
2) high formalisation
3) an organic model
4) high centralisation

Question 9 (1 point)
The ________ is most widely practiced in small businesses in which the manager and owner are one and the same.
1) simple structure
2) bureaucracy
3) matrix structure
4) centralised structure