British Gas Hrm Case Study

British Gas HRM Case Study
Human Resource Planning & Development

Mobile - 07529726992
Email - [e-mail]
2010
Tharanga Siriwardena
Student ID 104664
1/5/2010

Table of Contents
1.0 UK Energy Industry…………………………………………………………………….. 3
1.1 BRITISH GAS ……………………………………………………………………. 3-4
2.0 Challenges faces by HR managers at British Gas…………………………. 5-6
3.0 HRM Models 3.1 Guest’s model of HRM……………………………………………………… 7

3.2 The Harvard Model of HRM …………………………………………….. 7-8

3.3 HR Activities of British Gas ………………………………………………. 8

4.0 Recruitment and selection ………………………………………………………… 9
4.1 British Gas Recruitment and Selection Process ………………… 9-10
4.2 British Gas Targeted advertising ……………………………………… 10
4.3 Outreach ………………………………………………………………………… 10
4.4 Partnership working ………………………………………………………… 11

4.5 Taster days ………………………………………………………………………. 11
4.6 Ambassadors ………………………………………………………………….. 11

5.0 Training and Development …………………………………………………………. 12
5.1 British Gas Training & Development …………………………………. 12

5.2 British Gas Academy ………………………………………………………… 12-13 12-1BBBB
6.0 Performance Management …………………………………………………………………..14
6.1 British Gas Performance Management …………………………………………14
6.2 British Gas use following steps to review employee performances. 14

7.0 References …………………………………………………………………………………………….15 INTRODUCTION
1.0 UK Energy Industry

The UK enjoys a wealth of indigenous energy resources and has the technical expertise and experience to exploit them. Much of this expertise is being utilized in gainful commercial ventures overseas. In its position as one of the most energy-rich countries in Europe, the

References: Armstrong,M.(2007)A hand book of human resource management practice ,10th ed…,London: Kogan Page Hendry,C.(1995) Human resource management a strategic approach to employment , 1st ed…, Oxford: Butterworth – Heinemann Marbey,C and Salaman,G. (1998) Human resource management a strategic introduction ,2nd ed…, Oxford: Blackwell Publishers Bratton,J and Gold,j.(2000) Human resource management theory and practice ,2nd ed…,London: MACMILLAN press Schuler,R and Jackson,S (1999) Strategic human resource management , 1st ed…, Oxford: Blackwell Publishers Allen,J.(1996) Motivating people , 1st ed…, London: Kogan Page Forsyth,P.(2001) Developing your staff, 2nd ed…, London: Kogan Page Pettinger,R and Allen,K.(2007) Weekend MBA , 1st ed…, West Sussex: John Willy & Sons British Gas (2009)’Valuing Employees’, web page accessed on 19/12/2009 from http;//www.britishgas.co.uk Total Success (2009) ‘Performance Appraisals’, web page accessed on 13/12/2009 from http;//www.totalsuccess.co.uk Guardian (2009) ‘ British energy industry’, web page accessed on 10/12/2009 from http;// www.guardian.co.uk British Gas (2009)’British gas academy’, web page accessed on 17/12/2009 from http;//www.britishgas.co.uk British Gas (2009)’Our business’, web page accessed on 08/12/2009 from http;//www.britishgas.co.uk British Gas (2009)’Career influencers’, web page accessed on 15/12/2009 from http;//www.britishgas.co.uk British Gas (2009)’Resources’, web page accessed on 18/12/2009 from http;//www.britishgas.co.uk British Gas (2009)’how we’ve structured’, web page accessed on 19/12/2009 from http;//www.britishgas.co.uk British Gas (2009)’Training and development’, web page accessed on 19/12/2009 from http;//www.britishgasjobs.co.uk