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Broadway Cafe Project -SCM

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Broadway Cafe Project -SCM
BCP1 – Question 1

Business Dilemma
Define a way that you can revamp or reinvent your cafe using supply chain technologies.
The leading companies in their respective fields all have one thing in common, they deliver their product to the consumer as fast as possible using innovative supply chain management techniques and technologies. Take for example Toyota who revolutionized the Just In Time manufacturing system. Most companies have a similar philosophy even outside of manufacturing, understanding that customers want and they want now. Keeping this philosophy in mind I believe there is a way to revamp the supply chain at the café. Using app ordering the café can minimize wait time. The worst part of stopping for coffee in the morning is the dreaded line that waits, sure to make you late for work. The café could eliminate this horror by creating an app that allows consumers to place an order with a pick up time all from their phone. The technology could even be used for consumers enjoying the atmosphere of the café by allowing them to order from the comfort of their table. By simply creating an app that when launched displays a menu and allows the user to select their choice, applying their name or table number, and time to be picked up (if the order is to go). The app could increase revenue by increasing the customer base, inventory needs, and most importantly cutting wait times. The customers who choose not to utilize the app would even be more enticed to come in because there would be a shorter line at the counter. Online ordering as well as app ordering has been successful in the pizza industry and I believe the café could benefit from the same model that caters to a customer on the go.

BCP1 – Question 1 part 2
Making Business Decisions 1
How will you keep business running if you cannot receive your shipments from Brazil Beans, China Teas, and the custom coffee press machines?
A supply chain links customers to customers’ and suppliers to

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