• Types of Problems Within the Community
• Alternative Solutions to the Problems
• Solutions Which Have Been Implemented
• Quality of the Relationship Between the Police and Other Departments and Agencies
• Fear of Crime
• “Signs of Crime” Within the Community (the “Broken Windows” Analogy)
• Citizen Satisfaction With Police
• Employee Job Satisfaction
• Degree of Citizen Involvement in Program Implementation and Problem Solving Activities
• Complaints About Police Behavior (Not the Numbers of Complaints, but the Types of Complaints)
• Responsiveness to Citizen Demands
• Effectiveness of the Management