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Bt Direct Marketing

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Bt Direct Marketing
1.0 Executive Summary

The proposals that we are going to depose are a planning of continuous action in order to confront the challenges, which BT confronts. The most important factor is considered to be the fact that the marketing environment changed rapidly after the deregulation of the telephone industry. Up to then BT was operating as a monopoly, ignoring the competition and ways to face it.
Our intention is to achieve the already given targets and also prepare BT for an opening to new horizons. In addition, in order to face the fast changing environment we have to introduce within the companies activities like cross selling and e-marketing.
A new era is at about to start, where BT will become one of the leaders within the global telecommunications industry starting from its dominance in the UK.

2.0 Preface of our Potential Marketing Plan Strategy

Marketing is considered to be the most visible functional activity of profit-seeking organisations . However, for the appliance of a new Marketing Strategy, many changes have to be done as far as it concerns the complete infrastructure of an organisation, as well as the corporational beliefs and values.
Our suggested strategy emphasizes on our effort to launch BT as a potential ¡¥active member¡¦ in the economical and social life of the country, in contradiction to the characterisation of the past as a ¡¥public enemy¡¦ from the press. Our planning is based on an analysis of the customer¡¦s future requirements, as well as the current needs in comparison to the past. Major role at this planning plays the succession process from one time sector to the other. The philosophy of our strategic business plans is to bridge the gaps between past, present and future, having as a result a limitation of available time to our competitors to attack to our market share while we remain idle. Our proposals include a ¡¥bouquet¡¦ of changes, improvements and alternative solutions (segmentation planning, direct marketing



Bibliography: Black S.J. ¡V Porter L.W. 1999. Management Meeting New Challenges, Prentice Hall. Brigham E., Gapenski L. et al., Financial Management: Theory and Practice, 1999, Dryden Dearlove, D Gates, Bill. 1996. Business @ the Speed of Thought. Using a Digital Nervous System PENGUIN Books. Heller, Robert. 1995. The Naked Manager for the Nineties, Heller Arts Ltd. Johnson G. ¡V Scholes K. 2002 Exploring Corporate Strategy, Prentice Hall. Kotler, Phillip. 2000. Marketing Management, Tenth Edition, Prentice Hall Krugman, Paul Mackay, Harvey B. 1998 Swim with the sharks without being eaten alive, William Morrow and Co. Inc. Mc Cornish, Bruce. 2001. Antilogy, Why Business Fail While Individuals Succeed, John Wiley & Sons Inc. MacEwan T. Managing values and Beliefs in Organisations, 2001, Prentice Hall. Payne, A., Christopher, M., Peck, H. Relationship Marketing for Competitive Advantage , 1995, Butterworth Porter, Michael Stone, M. et al. ¡¥Direct Hit. Direct Direct marketing with a Winning Edge¡¦. 1st Edition. Pitman, 1995 Tapp, A

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