Bureaucratic Control
The Bureaucratic control is a system that characterizes the specialization of the functions of the government or organisation to set up the rules and hierarchy to control the employee behaviour. William McWilliams (MGMT, P. 324). Define Bureaucratic Control as “The use of hierarchical authority to influence employee behaviour by rewarding or punishing employees for compliance or non-compliance with organizational policies, rules and procedures”. In this example we saw that bureaucratic control is not by random, is guide by the organisation ground rules which supervise the work process procedures according to their hierarchy of the official staff in the organisation, which meant to be orderly, fair and highly efficient. These rules were established to facilitate and reaching of organizational objectives goal. When the people in organization do the right thing and work effectively and efficiency, it simply means that they work toward achieving the organization objectives goal
Now a day some people perceive bureaucracy negatively in their point of views because some organisation have limited holiday and provide long working hours, lack of having time with family may cause distress and anxiously, and delaying of solving the conflict among the employee contribute negativity toward organisation polies or rules, and lack of equal flexibility at work. Some managers in organization also act like super power with less respect and not listening to employees who produce 90% of organization production on daily basis. In my personal opinion I believe that the best bureaucracy is where the leaders or managers build trust with employees in organization and addressing all issues that facing the workers without fear. The best Bureaucratic control has the following elements: * Provide organisation with direction how well they are on their work performance toward achieving the organization goal. * Provide tactics for organization