Bus 210 Quiz

Review Assessment: Oefententamen

Time Elapsed 1 hours, 2 minutes, and 57 seconds out of 1 hours and 30 minutes allowed. Instructions Question 1 A process involves transforming inputs into outputs. Selected Answer: Question 2 Labor productivity is an index of the output per person or hours worked. Selected Answer: Question 3 True True 1 out of 1 points 1 out of 1 points

1 out of 1 points As a functional area of a business, Operations translates materials and services into outputs. Selected Answer: True 1 out of 1 points A firm's core competencies should determine its core processes. Selected Answer: True 1 out of 1 points Every process has a customer. Selected Answer: True

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Question 6

1 out of 1 points
Selected Answer: False

Question 11

2 out of 2 points Table 1.1 You are the Production Manager for the toy manufacturing process at the ABC Company.

Use the information provided in Table 1.1. An example of an internal supplier is: Selected Answer: Question 12 The Receiving Department at ABC

2 out of 2 points Competitive priorities define the dimensions on which companies should excel in producing their products or services. Which one of the following statements is TRUE? Selected Answer: A firm that competes on the dimension of volume flexibility is more likely to manufacture products that experience a seasonal demand variation. 2 out of 2 points Which of the following statements about competitive priorities is TRUE? Selected Answer: United Parcel Service (UPS) competes on the dimension of on-time delivery in part by using its logistics and warehousing expertise to deliver a very large volume of shipments on-time across the globe. 0 out of 2 points The framework for carrying out all of an organization's functions is: Selected Answer: the organizational design.

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Use the information provided in Table 1.1. An example of an external customer is: Selected Answer: Question 16 The toy store at the mall

0 out of 2 points A lawn fertilizer company has identified a group of customers, such as Costco and Wal-Mart, that has a high degree of variability in its demands for fertilizer. This is an example of needs assessment on the basis of: Selected Answer: product/service needs.

Question 17

2 out of 2 points Which of the following statements is more of a general characteristic of a manufacturing organization, as compared to a service organization? Selected Answer: Operations are more capital intensive.

Question 18

2 out of 2 points The Gap, Inc. has targeted teenagers and young adults needing casual clothes and, for its GapKids stores, the parents or guardians of infants through 12-year-olds. This is an example of: Selected Answer: market segmentation.

Question 19

2 out of 2 points Monitoring trends in the industry, the marketplace, and society for potential opportunities or threats is known as: Selected Answer: environmental scanning

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