1. INTRODUCTION 1.1 Background of the Company 1.2 Reasons for selecting this organization
2. FORMS OF COMMUNICATION 2.1 verbal communications 2.1.1 Phone calls 2.1.2 E-mails 2.1.3 Face-to-face communication 2.2 Nonverbal communication 2.3 graphic communications
3. MAIN FORMS OF COMMUNICATIONS USED IN THE ORGANIZATION
4. EXTERNAL COMMUNICATION
5. SUCCESS FACTORS
5.1 Use of better equipment and technology
5.2 Skillful workforce
5.3 better coordination among the staffs
5.4 Reliable internet facilities
6 COMMUNICATION BARRIRES
6.1 Language
6.2 Misuse of new technologies by the staffs
6.3 Lack of staffs in the reception
7 CONCLUSIONS
8 RECCOMMENDATION FOR SUCCESS FACTORS
9 RECCOMMENDATION FOR CONTROLLING THE BARRIERS
10 RELEVANCE CONCEPTS
11 REFERENCES
Abstract
This report is based on the system of communication that can be used in an organization in the name of Business Communication. In addition, it enlightens the main forms of communication used in the selected organization. Moreover, pinpointing the barriers of communication in the selected organization, their success factors, and recommendation for success factors and controlling the barriers.
INTRODUCTION
Communication is the transference and understanding of meanings. It serves four major functions within a group or organization: control, motivation, emotional expression, and information (Robbins, 2003). Good communication system is vital for any business for the smooth running of the business as communication takes place every day within an organization and its departments.
Background of the Company
It is now a popular diving destination with a beautiful house reef around the Island which is home to an abundance of marine life and has been attracting many tourists. The excellent ambience draws every visitor to discover a mythical wonderland that exists beneath the ocean waves. The extent of the
References: 4 EXTERNAL COMMUNICATIONS External communication is the exchange of information and messages between an organization and other organizations, groups, or individuals outside its formal structure (QFinance Dictionary, 2009) Army, U.S (1983), Hi Travels Maldives QFinance Dictionary. (2009). Definition of external communication. Retrieved 18 March, 2013, from http://www.qfinance.com/dictionary/external-communication Part one: Fundamentals of Communication studies. (n.d.). Non-verbal communication. Retrieved 18 March, 2013, from http://highered.mcgraw-hill.com/sites/dl/free/0073406805/825671/Pearson4e_ch04.pdf