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PEOPLE
Business expansion through training and development
It is about helping individuals to gain knowledge, learn new skills
Introduction
and develop a wide range of attributes. Development makes
Aldi is a leading retailer with over 8,000 stores worldwide. It
employees more adaptable and more able to take on a wider
continues to expand in Europe, North America and Australia. The
range of roles.
Aldi brand is associated with value for money. Its stores provide customers with a wide range of products. There is an emphasis on
This case study will demonstrate how Aldi’s training and
high quality products and providing excellent value for customers.
development programmes help ensure its employees have the skills and competencies that the business requires both now and
Aldi’s slogan is ‘spend a little, live a lot’. It works hard to keep
in the future.
prices low for its customers. The company buys large quantities of products from carefully selected suppliers. Its buyers are experts
Identifying training needs
who choose the best quality products at the most competitive prices. The savings achieved by sourcing products in this way can
Workforce planning is the process of finding out how a business
be passed on to customers. Aldi keeps costs down in other ways.
will meet its labour requirements both now and in the future. Aldi,
It ensures its operations are as efficient as possible, for example,
like other businesses, needs to predict its future staffing needs
store layouts are kept simple and opening hours focus on the
accurately. It needs to plan for both the number of workers it will
busiest times of the day.
require and the specific skills that the business will need in the future. The company can then recruit new staff if necessary. It can
Aldi places great importance on how it trains and develops its
also ensure that it has training